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Unable to transmit firmware to aircraft via MAC.
172 11 3-7 04:59
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Eusjan
lvl.2
Flight distance : 215328 ft
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Netherlands
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I noticed that when I try to reload my firmware via the MAC, it sees the drone and connects and downloads but I can't transmit the firmware to the drone, it gives a time out, same as with downloading the flight records.
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3-7 04:59
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DJI Gamora
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Hi, Eusjan. Thanks for reaching out and posting your concern. Please make sure that you're using the V2.1.0 of the DJI Assistant 2 (DJI FPV series). If the problem continues, restart both your Mac and the aircraft then test it again.
3-8 02:26
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Eusjan
lvl.2
Flight distance : 215328 ft
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Netherlands
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Obviously I tried all of that, Version is the latest as well.
3-8 02:55
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Alex_fpv
lvl.1

Russia
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I have the same problem, RC has updated but air unit and googles update resulted in error. (Mac issue)
3-8 03:41
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Eusjan
lvl.2
Flight distance : 215328 ft
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Netherlands
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How do you know it is a MAC issue? My other Air units, controller and Goggles do the updates normally.
3-8 03:48
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fans7d49b745
lvl.2
Flight distance : 302106 ft
Canada
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Have restarted multiple times, same issue on my mac. I'd really like them to resolve it.
3-9 17:25
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Jon-wales
lvl.2
United Kingdom
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I had the same issues, RC updated, but goggles and FPV would not

Ended up using the DJI Fly app on phone to update

Must be an issue with the MAC software
3-10 04:28
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jdmagoo
Second Officer
Flight distance : 1229554 ft
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Australia
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Same issue using big sur
3-10 13:11
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ApexRising
lvl.1
United States
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Having the same issue on two different Macs which are both running Mojave.

I suspect this has to do with the software extension that the assistant installs called HoRNDIS. This seems to be a bit of software designed to tether Macs with Android phones, apparently DJI uses is as well for the drones.

A bit sad that DJI didn't test this and that answers are sparse.

Someone, anyone, please advise.

I literally can't fly my new $1,500 piece of equipment due to this issue.

3-10 18:30
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sduck
lvl.3
Flight distance : 295279 ft
United States
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Same problem here. Please DJI, get your act together and figure this out.

As posted above:
I literally can't fly my new $1,500 piece of equipment due to this issue.

Edit: managed to get everything connected and working. Use the little adapter cable that comes in the box, attach it to the goggles, attach a usb A to phone connector, turn on everything (yes, the controller and the goggles and the drone) and connect the plug to your phone - the DJI Fly app should see it all and you can activate it and update things. You'll have to update the drone, which takes a LONG time.

3-10 19:19
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emil.northlane
lvl.2
Flight distance : 178825 ft
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Try reinstalling the software and the driver, reboot and go directly into system preferences / security /general and unlock/ allow the driver. It does not say "DJi", it says something else.. but after that it worked for me running Catalina.
3-11 06:01
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Eusjan
lvl.2
Flight distance : 215328 ft
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Netherlands
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I run Catalina, I did the same thing with the driver... Thx
3-11 07:27
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