Please select Into the mobile phone version | Continue to access the computer ver.
Intermittent audio, lots of static
451 2 2021-3-8
Uploading and Loding Picture ...(0/1)
o(^-^)o
AJacoby73
New
United States
Offline

I have taken about 10 videos and the video quality is absolutely amazing. I have read through these posts and made sure my Mics weren't covered and there was no wind at all. My audio just doesn't work properly; too much static and intermittent audio. I'm only shooting at 30fps. I've tried with and without the wheel accessory attached. Do I have a defective unit? Attached is me simply recording "Testing Audio 1,2,3"
https://drive.google.com/drive/u/0/folders/1DJJe-4toKhs2ht8EQdXjoNA9SY8N5ZnY

I can't even get my audio to record without intermittent static, elongated weird recordings, etc. I've tried different MicroSD cards, formatted it in the Pocket Osmo, just terrible audio.
2021-3-8
Use props
AJacoby73
New
United States
Offline

See above.
2021-3-8
Use props
DJI Gamora
Administrator

Online

Hi, AJacoby73. Thanks for reaching out and posting your concern. Please check whether your Osmo Pocket is running on the latest firmware version. Should the same problem persists, please reach out to our Customer Support to assist you to open a ticket.

2021-3-14
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules