DJI Susan
Administrator
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Hi JCRod, I am sorry to hear about the accident that happened to your drone. I suggest that you contact our support on the following page to start a case first, if there is a doubt about the accident, data analysis can be applied since the FPV is under warranty period, we will provide you with the corresponding offer based on the analysis result. http://www.dji.com/support
Regarding the DJI Care Refresh, I will note down your request. I would also want to clarify that the DJI Care Refresh for DJI FPV drone does not enjoy flyaway coverage. Thank you for your attention.
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