There are no videos going over this and I couldn't find anything in the users guide.


I figure you can remove the MicroSD or leave it in and transfer through usb-c port.


The problem is the drone has to be ON for my computer to recognize it as a storage device.

Am I doing something wrong?

Thats how i transfer to a Mac. I connect the drone to the computer with the usb cord and turn the drone on.

Hello there. Good day and thank you for the inquiry. I understand that you want to transfer the videos and the photos that you have filmed and taken from your DJI Drone to your computer.  All you need to do is to remove the SD card on the DJI Drone  and insert that SD card to the computer using a card reader then you will be able to view and transfer the videos and pictures to your computer. Thank you.  

I prefer to remove the SD card from the drone,  saves having it drain the batteries unnecessarily.

DJI Stephen Posted at 3-14 20:09
Hello there. Good day and thank you for the inquiry. I understand that you want to transfer the videos and the photos that you have filmed and taken from your DJI Drone to your computer.  All you need to do is to remove the SD card on the DJI Drone  and insert that SD card to the computer using a card reader then you will be able to view and transfer the videos and pictures to your computer. Thank you.

what is the process of actually exporting the files? I don't have an SD port so I plugged the drone into my computer but any way I view my files or export them the video is lagging and skipping, its not smooth at all. Can you offer any help with this?

djiuser_4JgCICHp8WRq Posted at 3-17 16:51
what is the process of actually exporting the files? I don't have an SD port so I plugged the drone into my computer but any way I view my files or export them the video is lagging and skipping, its not smooth at all. Can you offer any help with this?

The drone must be powered up. Plug the USB-C cable into the drone and then into your computer, for windows it will install a driver and then the card will appear as an external drive. For Mac it will just appear as an external drive on your desktop.

Open file explorer or finder and treat the card as a USB device.

My advice, buy an SD card reader!

Nope, you have to power the drone up to transfer files this way. Buy an SD card reader, its faster and less hassle.

Buzzyone Posted at 3-18 00:47
The drone must be powered up. Plug the USB-C cable into the drone and then into your computer, for windows it will install a driver and then the card will appear as an external drive. For Mac it will just appear as an external drive on your desktop.

Open file explorer or finder and treat the card as a USB device.

Okay so I totally understand what you are saying, but I have typically just drag and dropped media from other SD cards. When I do that with my drone footage its unwatchable because of how much the image skips. I'm not the most savvy yech wise so might be missing something really simple here..?

djiuser_4JgCICHp8WRq Posted at 3-19 13:38
Okay so I totally understand what you are saying, but I have typically just drag and dropped media from other SD cards. When I do that with my drone footage its unwatchable because of how much the image skips. I'm not the most savvy yech wise so might be missing something really simple here..?

If you drag the file from the drone to the computer, does it skip when you play it from the computer?

If it does then the original file may be the issue.

Check that the card you have in the drone is a Class 10 U3, anything else may not be fast enough and you will loose content because the card can't keep up. Also make sure the card is not counterfit, there are a lot of fake cards out there.

Playing a file direct from the drone onto your PC will also give you poor playback performance.

I just pull out the sd card and plug it in my mac/pc.

djiuser_4JgCICHp8WRq Posted at 3-19 13:38
Okay so I totally understand what you are saying, but I have typically just drag and dropped media from other SD cards. When I do that with my drone footage its unwatchable because of how much the image skips. I'm not the most savvy yech wise so might be missing something really simple here..?

I think your issue is your PC is struggling to play back 4K video.  This is very common and why many people film in 2.7k or 1080 (1080 is the same resolution as Blu-Ray, so it's still pretty hi-def!). Unless you PC has a dedicated graphics card or is a gaming PC, you will get jumpy stuttering playback for 4k files.

Try adjusting the setting on the camera settings to film in 1080p as an experiment and see if that file plays back okay on your PC.  Then you'll know.
Ian

DJI Stephen Posted at 3-14 20:09
Hello there. Good day and thank you for the inquiry. I understand that you want to transfer the videos and the photos that you have filmed and taken from your DJI Drone to your computer.  All you need to do is to remove the SD card on the DJI Drone  and insert that SD card to the computer using a card reader then you will be able to view and transfer the videos and pictures to your computer. Thank you.

But you need to remove the sd card back and forth every time.
I really care that the small spring that connect the SD card to the drone breaks at some point.
I also do not get why the drone should be turned on before being identified by my PC as an external drive?
Is their any cable that would do the trick to avoid draining Air2s battery?

Thanks,

----- Jean

JeanbHarmon Posted at 8-29 20:22
But you need to remove the sd card back and forth every time.
I really care that the small spring that connect the SD card to the drone breaks at some point.
I also do not get why the drone should be turned on before being identified by my PC as an external drive?

Hi Jean,

I also am concerned about the wear and tear on that tiny spring!  I think the spring issue is of more concern than draining the battery during file transfer.  Look at it this way: the battery is only under heavy usage while the drone is in flight.  It takes very minimal power to turn on the drone for a few minutes of file transfer.  Without the motors running, battery drain will be negligible.

Hi. Is there a way getting pictures and videos from FPV straight to my iPhone? Thanks

I need write the serial number of the vision module in the E1E Core Board internal storage. I have dji FPV. how I do it?

You can use - MacDroid. Read this article: https://www.macdroid.app/connect-xiaomi-to-mac/

djiuser_JgAytWnPvts2 Posted at 3-12 14:53
Hi. Is there a way getting pictures and videos from FPV straight to my iPhone? Thanks

There are a ton of SD to iPhone adaptors on Amazon, from $10 up.  I carry one of these in my bag for some quick and dirty editing/uploading.