Battery update failed, locked battery
389 3 2021-3-15
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Whoreable
lvl.4
Flight distance : 1775299 ft
United States
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I have a fly more kit and the third battery failed to update at 50% power, the drone just restarts over and over then says failed.

The two center lights are lighted up and the charger does not work on the battery, how do I get this replaced DJI didnt even fly it yet..
2021-3-15
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Buzzyone
Second Officer
Flight distance : 4647913 ft
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United Kingdom
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If you bought direct from DJI you will need to raise a service request, otherwise the place you bought it from.
2021-3-16
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Whoreable
lvl.4
Flight distance : 1775299 ft
United States
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be careful, never had an issue like this and I own every drone past the P3 series......very upset at DJI
2021-3-16
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DJI Stephen
DJI team
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Since this issue is happening on your DJI FPV intelligent flight battery. It would be best to get in touch with our DJI support team at ( https://www.dji.com/support ) for us to be able to check the said battery and the proper resolution will be provided. We hope to hear from you as soon as possible. Thank you.
2021-3-16
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