Mavic pro RC not connecting to Tablet.
457 7 2021-3-17
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Gary VJ
lvl.1
United States
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I purchased a new Samsung Tablet Model: SM-T290, SM-T290NZKAXAR
When I hook the RC to the tablet all it does is charge the Tablet.
The tablet did connect a couple of times to the RC.
The cables are data cables.
I Unstalled DJI go 4 app and restalled no help.
The Tablet will connect to a computer using the same cacles.
RC will connect to a phone or another Tablet using same cables.Thanks for any help



2021-3-17
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DJI Stephen
DJI team
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Hello there Gary VJ. I am sorry for the trouble this has caused and thank you for reaching out. May we know the exact model of the mobile device you are using please. Just a reminder that DJI recommends using a recommended mobile device on your DJI Mavic Pro for compatibility and reliability on both the said DJI Drone and for the DJI Go 4 application. Thank you.

2021-3-17
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Gary VJ
lvl.1
United States
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DJI Stephen Posted at 3-17 19:44
Hello there Gary VJ. I am sorry for the trouble this has caused and thank you for reaching out. May we know the exact model of the mobile device you are using please. Just a reminder that DJI recommends using a recommended mobile device on your DJI Mavic Pro for compatibility and reliability on both the said DJI Drone and for the DJI Go 4 application. Thank you.

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The mobile device I'm trying to use is a Samsung Galaxy Tab A (8.0" 2019)
model SM-T290NZKAXAR.
I did notice that wasn't listed on your list.
I would really like to find a good 8 inch tablet to use.
Thanks for the reply.
2021-3-18
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Peterx
First Officer
Flight distance : 1499708 ft
Germany
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Hi Gary,
what USB porton RC you used for the Tab ? If the side port doesn´t go then you may use the bottom port to connect RC with the tab.
2021-3-19
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Gary VJ
lvl.1
United States
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Peterx Posted at 3-19 03:17
Hi Gary,
what USB porton RC you used for the Tab ? If the side port doesn´t go then you may use the bottom port to connect RC with the tab.

I had tried both ports and it didn't help.
I have returned the tablet, hope to find a 8inch tablet someday.
Thanks for your help.
2021-3-19
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UKMoose
Second Officer
Flight distance : 3657552 ft
United Kingdom
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Hi Gary
I use the Huawei MediaPad M3 8 lite with my original Mavic Pro, absolutely no problems at all.
2021-3-19
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Gary VJ
lvl.1
United States
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UKMoose Posted at 3-19 07:41
Hi Gary
I use the Huawei MediaPad M3 8 lite with my original Mavic Pro, absolutely no problems at all.

Thanks for the heads up for the huawei
I may look  at it.
2021-3-19
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UKMoose
Second Officer
Flight distance : 3657552 ft
United Kingdom
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You are very welcome
2021-3-19
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