Corrupt video file
653 2 2021-3-18
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djiuser_XZmeImlVR7VF
lvl.1

United States
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I just purchased a DJI mini 2, having lots of fun with it every weekend. But, every weekend, the last video I shoot is a corrupt file. QuickTime can't open it. Final Cut Pro cannot open it.

Is there something wrong with the equipment I received? Or am I doing something wrong?

Please Help!


corrupt file 2021-03-18 at 2.21.01 PM.png
corrupt QuickTime 2021-03-18 at 2.22.11 PM.png
2021-3-18
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DJI Stephen
DJI team
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Hello there. I am sorry to read and to know what happened and thank you for reaching out. Can you please try using a different suggested SD card for the DJI Mini 2 to see if the issue will still persist. Just a reminder to always stop the video recording before tuning off the DJI Mini 2 to void video corruption and to avoid and issues on the said drone in the future. Please keep us posted on the said issue and fly safe always.
2021-3-18
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Jackie-Gan
lvl.4
Flight distance : 457477 ft
Mexico
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Use a U3 Micro SD Card
2021-4-14
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