szacs93
lvl.3
Flight distance : 4143743 ft
Hungary
Offline
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Updates If someone is interested,
I uploaded the flight log to airdata: https://app.airdata.com/share/lsogkh
In which I can clearly see the "Sensor system error" message after the signal lost, and also a "Mode changed to Atti".
The support team analyzed my logs, and they provided me 30% discount of the next drone which I don't want to accept as I think it was not my fault.
I got this e-mail from the support:
"Dear customer,
Thank you for contacting DJI technical support. We have completed the data analysis for case number CAS-.... The analysis result is as follows:
1. The aircraft worked under Manual Mode;
2. Flight Time T=330 s, Relative Height H=3.4 m, Distance to Home Point D=478.1 m, the aircraft was flying to the right-front direction, and the flight log ended;
3. The last coordinate: 48.0933121, 20.9041622.
Conclusion: Unable to figure out the cause of the accident based only on the flight record.
Based on the analysis of the available data, the flight was normal.
However, due to incomplete data, we cannot determine whether the aircraft later collided or what the exact cause of the accident was.
We deeply regret this incident. If you still can't find the lost device, we offer a 30% discount on the DJI FPV device (excluding the remote control and charger). The offer is valid for one month. Please let us know if you want to take advantage of this offer.
Thank you for your understanding and support."
To add to this mail I don't think the flight time was 330s instead it was 4x60 + 31s = 271s. Also the 3.4m was not the last position instead it was 7.2 based on the logs.
Also I won't accept this offer as it makes no sense. If the drone worked as per the manual this should have never happened.
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