DJI Tony
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CBTN Posted at 2-2 15:54
Just got the Air 3, my video is choppy also. It's like it skips or has a jump every 1 or 2 seconds. My cache or buffer is set at 8gigs which I think is max or at least the max memory internal memory in the drone, the card I got is a brand new SanDisk 256GB Extreme micro SDXC UHS-I Memory Card C10, U3, V30, 4K, A2, Micro SD. I'm my video is set at the highest quality settings in the go fly app. Not sure what's causing this! Can anyone help? Should I try setting the buffer/cache to 4gigs so it has room to transfer and buffer more at the same time? Thoughts?
Hi, CBTN. Thank you for reaching out. Please make sure the aircraft firmware, remote controller firmware, and app versions are the latest. You can also check the notes below:
1. Check whether the aircraft’s flight distance has exceeded the maximum transmission distance of the remote controller signal (normally, the image transmission freezes when the maximum transmission distance of the remote controller is exceeded).
2. Check the remote controller antenna position (refer to the User Manual of each model for the best position of the remote controller antenna).
3. Check whether there is significant interference in the flight environment.
4. Check whether the channel selection is set to Auto in the image transmission settings of the corresponding app. (Set the channel selection to “Auto”, and if the interference is still high, recommend changing the flight environment.)
5. Check whether the original video in the microSD card also has freezing.
Have a nice day ahead. |
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