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DJI Mini 2 Won't turn on anymore.
1730 3 2021-3-24
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serval
lvl.1
Flight distance : 61204 ft
United States
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My replacement DJI Mini 2 has worked fine until now, where I couldn't turn it off anymore after doing a short flight with it. I made sure to do the proper way to turn it off but it wouldn't work, so I had to forcefully remove the battery. Now it won't turn on again, and whenever I try to it only shows the 4 lights on the bottom light up. Tried different batteries, same issue. What I noticed is that I'm not the only one with this issue. https://forum.dji.com/forum.php?mod=viewthread&tid=221611&extra=&page=2#comments they had an eerily similar problem but it was on a different model. Is there a reason why it's affecting my model too?
2021-3-24
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DJI Stephen
DJI team
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Hello there serval. I am sorry to know that you are having this issue with your DJI Mini 2. Can you please post a short sample video showing the said issue for us to be able to assess and assist you further? Thank you.
2021-3-24
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serval
lvl.1
Flight distance : 61204 ft
United States
Offline

DJI Stephen Posted at 3-24 21:24
Hello there serval. I am sorry to know that you are having this issue with your DJI Mini 2. Can you please post a short sample video showing the said issue for us to be able to assess and assist you further? Thank you.

It was able to turn off and on normally for a bit afterwards, but sometimes it still had the same issue. This time it happened again and recorded the issue. Eventually it manages to turn off at the end, but I still can't find any explanation why this occurs. https://streamable.com/j91k31
2021-3-26
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DJI Stephen
DJI team
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serval Posted at 3-26 13:33
It was able to turn off and on normally for a bit afterwards, but sometimes it still had the same issue. This time it happened again and recorded the issue. Eventually it manages to turn off at the end, but I still can't find any explanation why this occurs. https://streamable.com/j91k31

Hi there serval. Thank you for the reply and for these information you have given. Since this issue is still happening on your DJI Mini 2. It would be best to contact our DJI Support Team at https://www.dji.com/support for us to be able to assist you further. Thank you.
2021-3-28
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