hi i have a new controller for agras t16 After setup, appear message real name authentication Please, anybody can help me?

Hi there, please send us an email to agras.support@dji.com, our corresponding team will follow up on it. Thanks.

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Can help me

djiuser_dU22XGpeZHiv Posted at 4-4 05:41
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Can help me

Hi there, please send us an email to agras.support@dji.com, our corresponding team will follow up on it. Thanks.

DJI Natalia Posted at 2021-4-5 01:44
Hi there, please send us an email to , our corresponding team will follow up on it. Thanks.

I have the same problem, I try to send the email, but I get that this account does not exist.

RafaelB Posted at 1-2 10:22
I have the same problem, I try to send the email, but I get that this account does not exist.

Hello. I apologize for the inconvenience caused. You may send an email directly to our relevant team at iuav@dji.com for further assistance. Thank you.