schervenkov
lvl.3
Flight distance : 2814347 ft
Bulgaria
Offline
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Hello,
I sent my MA2 for warranty repair. Everything was fine, DJI repaired my drone for free (I hope they did), they sent it back according to DJI Repair Progress Inquiry on 19.03.2021. In UPS tracking I see that the label was created on the same date (19.03), then the drone was sent on 22.03 and until yesterday there was an estimation that the drone should arrive on 25.03 until the end of the day. Yesterday I didn't receive my drone (no update in UPS tracking yet). I called UPS Bulgaria, they told me that the package is in Eindhoven, Netherlands, as I can see in tracking page. They told me to ask the sender to check what's going on, so I contacted DJI support yesterday, they told me they'll check. Told them to call UPS, they promised me to do so. So, may I ask here, about the result of this check? What's going on, why my drone isn't traveling to me? What did UPS told you, is there any problem? Is it even sent? I need my drone, please
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