Sascha_Engel
lvl.1
Israel
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Dear DJI Team & users,
First of all: Job well done! As a camera man, I only entered the drone world now, starting my journey in aerial photography with the Mini2.
You did an awesome job on this little technical wonder! Just a 10 years ago, a tool like this for such a low price in this quality was unthinkable!
Unfortunately, I am having an issue with mine:
I flew it about 10 times so far, at various different locations: urban areas, open fields, at the sea with anything from 5 Satellites up to 25 Satellites.
But I always lose connection after 500-600m maximum distance.
This strikes me odd, since the drone's max. distance is 10K.
Of course, I keep pointing the controller in the direction of the Drone as well as putting the phone into Flight Mode.
I could only think of two reasons:
1.) Here in Israel, due to military restrictions, the Drone cannot be flown in DualBand mode, but only in the 2,4Ghz settings.
2.) I do indeed have a faulty unit. But I would like to make sure, that is the case, before going through the hustle of exchanging the unit, which can be a hustle here, due to bad custromer service.
Thanx for your thoughts!
Best,
Sascha Engel
KINO KITCHEN
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