DJI Stephen
DJI team
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Hello there AbrahamWalker. I am sorry to know about what happened to your DJI Pocket 2 and thank you for reaching out. The DJI Pocket 2's operating temperature is at 0° to 40° C ( 32° to 104° F ). In addition, the video bitrate of DJI Pocket 2 can up to 100 Mbps, up to 700MB video files can be generated per minute. It is normal that the unit gets heated when it processes such a large amount of data in a short time. Our engineers had taken this into attention when designing this product, they fully tested it in a condition of long time recording, and confirmed the heat of the handle is within the reasonable range. Thank you. |
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