DJI Natalia
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djiuser_LDfX861AGXhT Posted at 9-18 16:40
I have had the same problem. At no time was I near, over or around water. I crashed in a back yard in kansas city ( my fault, yep). The battery door was damaged. I wanted it replaced. They claimed water damage. I downloaded the flight logs..before and up to the flight accident. They claimed water damage. I asked for a re evaluation. The email I received back was :
Thank you for your patience.
Hi, there.
We are sorry for the inconvenience caused. May we know when your drone crashed? Then we can confirm with the relevant team and keep you updated here asap.
Please don't worry, we will do our best to help.
If you need any support, please let us know as well.
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