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controller & drone not connecting
92 2 4-1 14:16
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ale205
lvl.1

United States
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drone, controller, app firmwares are all up to date..
never had problems a few months ago before i updated to newest firmware.
DJI said they would send the problem to tech support team.. from the looks of these threads a lot of people are having same issues.

anyone have any updates or resolutions to this problem?

4-1 14:16
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djiuser_ZD9BnKlQdzKK
lvl.1

Spain
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Im having the same problem, i would like some help.

Cant bind AC/RC , not even with the binding manual process C1+C2 etc or trying to do it from camera POV disconected.

The only way to ind AC/RC is to "re-update" the AC with the DJi asistant and then they conect. But if you shut down and restart everything they wouldnt connect anymore. I tryed everything, and nothing... im so confused
when i go to remote controller settings (when i start the camera POV when disconected) and try to link RC downside i cant see nothing displayed when i click, just 'ok' and 'cancel' , nothing like 'primary controller' and etc...
4-1 14:33
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DJI Gamora
Super Moderator

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Hi, ale205. Thanks for reaching out and posting your concern. We'd like to know more about the issue that you have submitted. Kindly confirm the exact firmware version for both the remote and aircraft. Also, have you already tried to update or refresh both the aircraft and remote's firmware separately via the DJI Assistant 2? If you have not, please test it also then relink them.
4-1 23:36
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