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Charging Hub Stops Working (Blinking 1 only)
2815 31 2021-4-5
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JannEarlTV
lvl.1
Flight distance : 23 ft
Philippines
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Hello There,

Anybody experience the same one I am having now, I'm trying to find the same issue online but haven't seen anything related to it.
Basically, my charging hub stops working and only shows 1 constant blinking light whenever I tried to put batteries in it.
I am completely using the same charger from the package and it's not the first time I used it, Charging cable is working properly on the drone itself, and on the remote control.

Here's the video for reference:


Looking forward to the solution on this one.

Thanks,
Jann
2021-4-5
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whiteghost
Second Officer
Flight distance : 1241040 ft
United Kingdom
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Don't know if the same but on the Mavic pro, if the battery got to low it would flash one light for a while then once at a safe charging level
it would start charging properly?

Worth a try.
2021-4-5
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videoeditman
Captain
Flight distance : 4877923 ft
United States
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Try different batteries, as one could be bad (only load one, also different slot) swap things around. Does it charge if connected? It does seem as if the charger has gone bad likely.
2021-4-5
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JannEarlTV
lvl.1
Flight distance : 23 ft
Philippines
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Hello There,

For the reference of everybody in case you face the same problem, I just removed the battery on the hub overnight and tried it back this morning and everything seems to be back to normal.
I really don't know what could be the reason or problem of this one, but here it is now and back to working status



Thanks for the replies, Appreciated it a lot

Jann
2021-4-5
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JannEarlTV
lvl.1
Flight distance : 23 ft
Philippines
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Thanks everyone, this thread should end here.
2021-4-5
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videoeditman
Captain
Flight distance : 4877923 ft
United States
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Glad you got it working!
2021-4-5
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JannEarlTV
lvl.1
Flight distance : 23 ft
Philippines
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videoeditman Posted at 4-5 11:44
Glad you got it working!

Big relief, I was getting paranoid at first if I did something wrong
2021-4-5
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Donut Michigan
First Officer
Flight distance : 42415 ft
United States
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Could be wrong here but in your first video it had no charging cable going to the charging hub. It has to have power to it in order to be able to charge.
Also when it dose charge it will only charge one battery at a time and that will be the fullest battery first.The charging hub is not a battery pack.
Doug
2021-4-5
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DJI Stephen
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Hello there Jann. I am sorry for the trouble this has caused before and it is great to know that you have fixed the said issue. If you have any other issue or inquiries with DJI. Please feel free to post it here at DJI Forum. We are here to help and support you. Thank you and have a safe flight always.
2021-4-5
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djiuser_oudZzmpqbOHU
lvl.1

United Kingdom
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Im getting this problem at the moment - but obviously I have the power cable connected too when trying the batterys in the hub - I cant find any solutions at the moment

Its like the hub is dead or not taking a charge or something - I have a fully charged battery (charged via the drone) so tried that battery in the hub and tried the output option of the hub and yeh I cant get nothing that way either

Ive only used the drone once or twice since buying at Christmas - does anyone have any tips

Im trying to charge the three batteries via the drone now and then I will try in the hub again maybe - odd
2021-7-3
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djiuser_59tWVLxAQd9W
lvl.1
Flight distance : 10581 ft

Australia
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Looks like I have the same bug. Had the kit for 5 days and maybe charged 3 or 4 times. Now I have the most left LED flashing whether I have 1,2 or 3 batteries in our USB-C connected. Will leave it with nothing plugged in overnight to see what happens. Annoyingly this condition isn't mentioned in the manual.
2021-12-25
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Sean-bumble-bee
Captain
Flight distance : 15515 ft
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United Kingdom
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Swap the batteries about and or try charging with only one battery in the hub. I think I had a similar problem with a Mavic Mini hub and that that was what I did. My hub works correctly now.
2021-12-25
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djiuser_59tWVLxAQd9W
lvl.1
Flight distance : 10581 ft

Australia
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I have tried all the combinations suggested.Not fix so far. I'm just chatting with Ronald at DJI Support now,hopefully they will resolve with a replacement. Note that all 3 batteries and my USB chargers (Google and 2 X LG ones) all charge and indicate status appropriately when plugged into drone directly - the only thing that has a fault is the hub. Clearly the one LED flashing is a designed but undocumented diagnostic indicator
2021-12-26
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djiuser_OcF3XXAmRy66
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Canada
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JannEarlTV Posted at 4-5 11:33
Hello There,

For the reference of everybody in case you face the same problem, I just removed the battery on the hub overnight and tried it back this morning and everything seems to be back to normal.

Im having the same problem right now. Im gonna leave my batterys out iver night and hopefully it works again.
2021-12-29
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djiuser_o8A31dfG0TL1
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United States
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I am having the same problem as well. DJI customer support was no help. If anyone figures out a solution let me know. Hub worked first charge no problem, now I get the single flashing light. Batteries have been charged by my mini 2 individually and work fine.
1-25 07:22
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djiuser_o8A31dfG0TL1
New

United States
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I am having the same problem as well. DJI customer support was no help. If anyone figures out a solution let me know. Hub worked first charge no problem, now I get the single flashing light. Batteries have been charged by my mini 2 individually and work fine.
1-25 07:23
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DaKidd
Second Officer
Flight distance : 197008 ft
United States
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I put the battery in the drone, and let it charge there brifly, and then the battery was fine afterwards to charge in the hub. Did not have to be charging in the drone for to long, as I do not like to do that at all, as dont want it to messup my drone if something was really wronge.
1-25 07:53
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djiuser_Tkpskqf6ivq0
lvl.1

Canada
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I am having the same problem. All three batteries work perfectly and charge in the drone. Hub blinks one led as soon as you plug in a battery or the power adaptor. I tried switching batteries everywhere. I tried leaving it overnight. Nothing works. I paid 700 for something that doesn't last a full 24 hours?
Thanks in advance for any help.
2-11 05:28
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djiuser_FOno85LuaVvP
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Belgium
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djiuser_oudZzmpqbOHU Posted at 2021-7-3 04:07
Im getting this problem at the moment - but obviously I have the power cable connected too when trying the batterys in the hub - I cant find any solutions at the moment

Its like the hub is dead or not taking a charge or something - I have a fully charged battery (charged via the drone) so tried that battery in the hub and tried the output option of the hub and yeh I cant get nothing that way either

Hey, I'm having the exact same problem. Did you find a solution already?
2-25 14:13
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djiuser_FOno85LuaVvP
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Belgium
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djiuser_Tkpskqf6ivq0 Posted at 2-11 05:28
I am having the same problem. All three batteries work perfectly and charge in the drone. Hub blinks one led as soon as you plug in a battery or the power adaptor. I tried switching batteries everywhere. I tried leaving it overnight. Nothing works. I paid 700 for something that doesn't last a full 24 hours?
Thanks in advance for any help.

Hey, I'm having the exact same problem. Did you find a solution already? Thanks in advance
2-25 14:14
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DJI-Osmo-User-1
First Officer
United Kingdom
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Same here, to resolve this, with a battery in the hub but not charging, use the hub as a power bank for a minute then switch back to charging and it should be back in action
2-25 15:31
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djiuser_d9ramQS5cDT2
lvl.2

Australia
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Is there a working solution for this yet? Im having the same problem
3-8 00:58
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djiuser_GljBqTsP0w6l
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Lebanon
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djiuser_Tkpskqf6ivq0 Posted at 2-11 05:28
I am having the same problem. All three batteries work perfectly and charge in the drone. Hub blinks one led as soon as you plug in a battery or the power adaptor. I tried switching batteries everywhere. I tried leaving it overnight. Nothing works. I paid 700 for something that doesn't last a full 24 hours?
Thanks in advance for any help.

Did you find a solution to this? I have the same problem, and waiting overnight did not fix it. The support at DJI isn't great.
3-16 04:56
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DJI-Osmo-User-1
First Officer
United Kingdom
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See my post #21
3-16 08:36
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djiuser_d9ramQS5cDT2
lvl.2

Australia
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That doesn't work ...........the moment you put battery in the 1 led starts flashing
3-23 03:23
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schadow1
lvl.1

United States
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battery too hot. allow to cool down before charging.
4-12 19:41
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djiuser_HdOalWVjWKwr
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United Kingdom
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djiuser_GljBqTsP0w6l Posted at 3-16 04:56
Did you find a solution to this? I have the same problem, and waiting overnight did not fix it. The support at DJI isn't great.

I’m having exactly this issue too.  Tried all of the suggested fixes on this thread and still no joy.

Come on DJI help!!!

4-13 08:47
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djiuser_d9ramQS5cDT2
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Australia
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schadow1 Posted at 4-12 19:41
battery too hot. allow to cool down before charging.

battery left out for a day....it isn't hot
4-14 07:37
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djiuser_HdOalWVjWKwr
lvl.1
United Kingdom
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djiuser_HdOalWVjWKwr Posted at 4-13 08:47
I’m having exactly this issue too.  Tried all of the suggested fixes on this thread and still no joy.

Come on DJI help!!!

Update,  still no fix info from anywhere.  After an hour on an online chat with DJI yesterday they told me someone would be in touch to arrange replacement.  Today I got an email asking me to provide pretty much all of the same information I already gave them.

Jokes.   All this for a 2 month old bit of faulty kit.  Just replace the thing and be done.
4-15 02:52
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djiuser_8mFR2gq4chR9
lvl.1

United States
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I am having the identical issue with charging hub, 1 light flashing with all 3 batteries in or just 1. Will not charge, the only way to charge batteries is through the drone, not sure what to do?
5-6 07:38
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djiuser_8mFR2gq4chR9
lvl.1

United States
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I am having the identical issue with charging hub, 1 light flashing with all 3 batteries in or just 1. Will not charge, the only way to charge batteries is through the drone, not sure what to do?
5-6 07:41
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Bashy
Captain
Flight distance : 1717382 ft
United Kingdom
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You need to get in touch with DJI support at DJI.com
5-6 19:09
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