Hartsideman
lvl.1
Flight distance : 498855 ft
United Kingdom
Offline
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DJI Gamora Posted at 10-30 23:01
Hi, there. After checking your video, we recommend you try to switch to Auto Mode to see if the problem persists. At the same time, we've transferred your infos provided to the relevant engineer. They will look into this problem and may need you provide more details during this processus. If it is convenient, could you give us the App Log. The path of exporting the Log: internal storage/android/data/dji.go.v5/files/LOG. If there is an update, we will post the information in the thread. Thank you for your patience.
I have tried auto mode as well , there is just no video the histogram shows changes and responds as you move the camera .. but no video ... I will send you the log files as soon as I get an opportunity ... Thank you for responding .. and please keep us informed in this thread . We are all eager and keen for a speedy resolution to the issue , and I'm sure going forward pixel and tensor device will possibly make DJI life easier as it will be a more constant eco system ... |
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