Help after crashing!
404 3 2021-4-7
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Proxy303
lvl.1
Flight distance : 447047 ft
United States
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I crashed my Mavic Mini drone yesterday, it tumbled down through a tree, free-fell 3 feet and hit the sidewalk back-first. The battery door broke, and now it doesn't close all the way. One of the props is chipped, and the entire drone is now scratched. The drone had an error box on the screen which said, "Navigation system error. Restart Aircraft", and another that said "Impact detected. Aircraft stopped. Restart aircraft."

Upon starting it up again, I got the error "Gimbal stuck", and found that the battery door doesn't close properly anymore. Is there any way to fix it myself, or do I need to send it in for repair?
2021-4-7
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DJI Wanda
Administrator
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Hello there, we are sorry for reading this. We recommend you to send it back to us for further check more details and fix the physical damage, you can send your request by visiting https://repair.dji.com/repair/index

Thanks.
2021-4-7
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Jackie-Gan
lvl.4
Flight distance : 457477 ft
Mexico
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You will be out 100-200 bucks by that crash.
2021-4-26
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Proxy303
lvl.1
Flight distance : 447047 ft
United States
Offline

Update: There was actually a small twig jammed into the camera, I pulled that out and the gimbal works fine.
2021-4-27
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