Forgot to include case number
430 3 2021-4-8
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WheresWagner
lvl.1

United States
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Hello,
I recently shipped my done in for some repairs, however, I forgot to include the paper with my case numbers and information on it. I read through some previous replies where people were told to add a note to the repair trace page, however, when I enter the repair number on that page, it tells me my case number has not been found.
2021-4-8
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there. We're sorry to know about this. I tried to pull up your case number using your DJI Forum account but gave me no results. If you may kindly send us your case number (CAS) via personal message, please? We'll try our best to help. Thank you.
2021-4-8
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WheresWagner
lvl.1

United States
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DJI Diana Posted at 4-8 15:33
Hi there. We're sorry to know about this. I tried to pull up your case number using your DJI Forum account but gave me no results. If you may kindly send us your case number (CAS) via personal message, please? We'll try our best to help. Thank you.

Just sent a private message over to you with the information!
2021-4-8
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DJI Diana
Administrator
Flight distance : 2408 ft

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WheresWagner Posted at 4-8 15:34
Just sent a private message over to you with the information!

Received and replied. Thanks
2021-4-8
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