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User/pilot name in app
275 6 4-12 09:49
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Metro96
lvl.2
Flight distance : 138 ft

United Kingdom
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Apologies if this is a daft newbie question.
I got my new (to me) Mavic Pro today.
Set it up and did a very very quick up and down flight to test.
Everything was fine except that the username showing in the flight log is a generic and I assume random one.
I have tried changing it using the pencil icon (edit) but it just reverts back.
How do I change this? I would have thought it would automatically be me when I log on.

4-12 09:49
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djiuser_k7Rbgk7qv3oj
New

United States
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Did you ever correct this?
4-14 06:25
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Keef96
lvl.2
Flight distance : 138 ft

United Kingdom
Offline

No. I’ve tried everything I can think of.
4ADF1DF5-58E6-4157-9A5D-83F04546D24E.png
4-14 06:28
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DJI Gamora
Super Moderator

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Hi, Metro96. Thanks for reaching out and posting your concern. Please check the screenshots below on how to change or update your name in the DJI GO 4. Kindly make sure that the DJI GO 4 is updated. If you're using an Android device, download the DJI GO 4 here: https://www.dji.com/downloads/djiapp/dji-go-4



4-15 01:11
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Keef96
lvl.2
Flight distance : 138 ft

United Kingdom
Offline

DJI Gamora Posted at 4-15 01:11
Hi, Metro96. Thanks for reaching out and posting your concern. Please check the screenshots below on how to change or update your name in the DJI GO 4. Kindly make sure that the DJI GO 4 is updated. If you're using an Android device, download the DJI GO 4 here: https://www.dji.com/downloads/djiapp/dji-go-4

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That is what I have been trying.
The name changes for about 2 seconds then reverts to the generic one.
4-15 01:32
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DJI Gamora
Super Moderator

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Keef96 Posted at 4-15 01:32
That is what I have been trying.
The name changes for about 2 seconds then reverts to the generic one.

Can you check the current version of your DJI GO 4? Also, if you're previously doing that with the aircraft and remote connection, we suggest disconnecting or turn off both the aircraft and remote while updating your name in the DJI GO 4.
4-15 04:35
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Keef96
lvl.2
Flight distance : 138 ft

United Kingdom
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I don’t know how to check my version. It’s the latest on iOS.
I have tried whilst connected an disconnected.
I’m going to try setting up a new profile and see what happens.
4-15 09:18
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