David.Battle
lvl.1
United States
Offline
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tcoake Posted at 4-17 16:26
I ordered the exact same thing you did. Got it in, charged the batteries, powered it up, went through some tutorials with registration. Powered it off to put the memory card in. It never powered back on. Tried everything I could find on the net which was pretty much nothing. Dji doesn’t provide ANY soft/hard reset if the screen isn’t working or lights blinking. I was really bummed on this one because at $200 I was going to buy several. Now, I’m just sending it back for return, not replacement, because in my troubleshooting endeavor I have realized that if you ever have so much as a glitch with this thing that you will be forced to send it to dji for service as they provide absolutely no solutions whatsoever. I have had good luck with their drones so far, but this product is no good. Software, or sequence of timed button presses, something should be enacted other than “Sorry for the inconvenience, .... send it in” . Oh, also, they replace it if its in the first 14 days!!! Seriously?! I saw this (even though mine broke in the first 5 mins) decided to go and buy the GoPro 9.
DJI — Customers like to have options, and resulting to send it back for service should ALWAYS be the last resort, not your first and last solution. The 14 day issue tells me/everyone else that you know you have issues and are unwilling to fix them unless its at the customers’ expense.
Man, that sucks. I am glad this did not happen with me. IN fact, y experience was the opposite. I found the OSMO Action to be a HUGE upgrade over my Akaso V50 I had been using and it was pleasantly surprised at how well it worked. I guess with anything you might have gotten a bad apple and that really sucks, especially considering how awesome I have found the unit to be so. I already recorded and rendered my unboxing video. Gonna put it up tomorrow morning. I have been putting together the comparison videos and will follow with those this week. But so far I am really happy with it. For $200....definitely the best bang for your buck on an action camera. |
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