patiam
Core User of DJI
Flight distance : 1118740 ft
United States
Offline
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I have a Mavic 2 Pro that shows constant IMU, Compass, and Gimbal errors which calibration will not cure. When attempting to connect to PC using DJI Assistant, it is not recognized, and shows up as an unknown device in Windows Device Manager only to disappear and reappear again and again. The RC will connect to Assistant, and I have two other M2P's that connect fine as well, so the problem is not the PC or Assistant. I have tried swapping USB cables as well. There is definitely something wrong with the problem M2P that can't be resolved within the DJI Go 4 or Assistant apps.
The aircraft has not experienced any crashes, adverse treatment, or other trauma. One day it was working fine, and the next it began experiencing the chronic errors.
Please advise on what I can to to fix this problem, or next steps to get it repaired. The aircraft was purchased in August, 2019. There is no extended Care or other warranty coverage on it.
Thanks for your assistance.
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