SjK_oldman
lvl.4
Flight distance : 73583045 ft
United States
Offline
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DJI Stephen Posted at 4-20 22:09
Hi there SjK_oldman. Thank you for the reply and for these information you have given. Can you please try using a different mobile device to see if the issue will persist. Upon checking the said mobile device ( Tripltek Pro ) that your are trying to use the DJI Fly application. I am sorry to say that the said mobile device is not recommended for the said application. DJI would suggest using a recommended mobile device for the DJI Fly application for compatibility and reliability purposes. There is a possibility that the Tripltek Pro will be able to work on the DJI Fly application. But however, since it's not yet optimized with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Fly application while in use. For reference I will post a link where in you can check the recommended mobile devices for the DJI Fly application ( https://www.dji.com/downloads/djiapp/dji-fly ). Thank you.
I have used several devices, all on the list! The AUTO DOWNLOAD HD PHOTOS option is no longer in the camera menu. What gives!!!??? |
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