Hi,

In the fly app 1.4.0 on an android phone samsung galaxy s10 the autoexposure is not working.

When you double tap the screen it should have an yellow bracket so you can press and hold to lock or unlock autoexposure, but on an android phone nothing happening when you click or double click on the screen.

I have also set the ae functiion on the fn button, even if i press the fn button on the remote control, nothing happens.

In the photo mode it works but not in the video mode.

YES!!! What he said.

Same on iOS, the double-tap only works when in MF mode, not in AF-mode.

Hi, djiuser_UbEubWHMVUYz. Thanks for reaching out and posting your concern. We're truly sorry for the inconvenience that it has caused. Can you upload a screen recording or video of the issue so we can check it? In addition, please let us know what specific DJI product you're using. Many thanks and looking forward to your response.

DJI Gamora Posted at 4-23 03:05
Hi, djiuser_UbEubWHMVUYz. Thanks for reaching out and posting your concern. We're truly sorry for the inconvenience that it has caused. Can you upload a screen recording or video of the issue so we can check it? In addition, please let us know what specific DJI product you're using. Many thanks and looking forward to your response.

fans5fad8194 Posted at 4-23 07:32
https://www.youtube.com/watch?v=m6uOlxsPKSI

I have the same phonw and mine works perfectly

See the link for my example

https://youtu.be/s2J3bls55WI

Yup. I'm using the app on a Samsung Galaxy s20. Same problem with exposure lock. Affects both my Air 2 and Mini 2. DJI, are you working on a fix?