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screen flickering
806 12 4-20 00:41
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kosmitsop
lvl.1
Flight distance : 275007 ft
Greece
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hi,  
i have a problem when i connect my mavic air 2 with my phone and controller.
as you can see in the video attached, my phone screen is flickering even if i has my drone landed or on air.
Is there anybody know how can i fix it?


4-20 00:41
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VanzPix
First Officer
Flight distance : 195187 ft
France
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Hello I'll give you a DJI style answer ;) have you tried with another phone to see if the problem persists
4-20 02:08
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kosmitsop
lvl.1
Flight distance : 275007 ft
Greece
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VanzPix Posted at 4-20 02:08
Hello I'll give you a DJI style answer ;) have you tried with another phone to see if the problem persists

yes, of course.. with all updates on fly app, remote controller, drone firmware.
and with another cable..
4-20 02:20
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DJI Stephen
Super Moderator

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Hello there kosmitsop. I am sorry for the trouble this has caused and thank you for reaching out. May we know what is the model of the mobile device you are using please and can you please try to uninstall and reinstall the DJI Fly application for us to be able to isolate the said issue? In addition, please try to enable the anti-flicker on the said application as well. Thank you.
4-20 02:22
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fans8685029d
lvl.1
Flight distance : 275007 ft
Greece
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DJI Stephen Posted at 4-20 02:22
Hello there kosmitsop. I am sorry for the trouble this has caused and thank you for reaching out. May we know what is the model of the mobile device you are using please and can you please try to uninstall and reinstall the DJI Fly application for us to be able to isolate the said issue? In addition, please try to enable the anti-flicker on the said application as well. Thank you.

Thank you for your answer. I use an iPhone 12 Pro Max and a Samsung A21.
I have already installed and uninstalled my DJI Fly Application. I turned off auto option on Anti-Flicker and switched on 60hz or 50hz but the problem still remains
4-20 02:35
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JimDandy
Second Officer
Flight distance : 54626 ft
United States
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fans8685029d Posted at 4-20 02:35
Thank you for your answer. I use an iPhone 12 Pro Max and a Samsung A21.
I have already installed and uninstalled my DJI Fly Application. I turned off auto option on Anti-Flicker and switched on 60hz or 50hz but the problem still remains

Worth a try here, Re-install the fw on the MA2 using dji assistant 2.
4-20 08:17
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djiuser_mqY2wZR4XBQS
lvl.1
Flight distance : 2349 ft
United States
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Having same issue
6-30 14:20
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MA2 Steve
lvl.1
Flight distance : 100656 ft
Australia
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Has there been a fix worked out for this yet?
I'm getting the same problem now
7-15 05:01
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djiuser_jlh87NLV4iN5
New
Flight distance : 12533 ft
United States
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Same issue. Any resolution?
9-11 16:42
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kyalami
First Officer
Flight distance : 11533225 ft
Sweden
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That to me looks like a bad connection somewhere. Don't know where though. Does it look the same way on the SD card when filming?
9-12 02:07
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fans8685029d
lvl.1
Flight distance : 275007 ft
Greece
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I sent my drone to DJI and they replaced the aircraft. This is NOT  a problem on the firmware or the installation. It’s a hardware problem and cannot be solved.
I suggest, who ever else have this same problem with your mavic air 2, to send the aircraft to DJI service. They will replace it.
9-12 02:14
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kyalami
First Officer
Flight distance : 11533225 ft
Sweden
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fans8685029d Posted at 9-12 02:14
I sent my drone to DJI and they replaced the aircraft. This is NOT  a problem on the firmware or the installation. It’s a hardware problem and cannot be solved.
I suggest, who ever else have this same problem with your mavic air 2, to send the aircraft to DJI service. They will replace it.

Great news that you get a new drone. I thought it had to do with the drone, that's why I asked if it also was on the SD card.
9-12 02:37
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djiuser_SbOHB2EJlBRo
New

United States
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Having the same issue. I took the drone for its first flight and before  using the entire first battery it started flickering. Now I recharged the battery, reinstalled app, updated firmware and app and it seems to gotten worse and it also causes the tracking feature to lose the subject it is following very easily.
10-10 17:29
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