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Mavic Pro camera restart and random gimbal movement
52 1 4-20 12:36
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djiuser_hz1mxSUMEWxW
lvl.1
Flight distance : 371880 ft
United States
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This issue has been with my mavic pro for at least 2 years, sometime I will find the video feeds from my mavic pro suddenly "shrink"(seems like camera restart) and the gimbal then just start to drift randomly(mostly upward). It scared me and I had to recall the mavic pro. However, the mavic itself seems flying steadily.

Check the last few seconds of the video: (the video is not from the SD card but from the android phone cache)


Would like to know how to fix it.. Do you think if it is the software or hardware issue?
4-20 12:36
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DJI Stephen
Super Moderator

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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. May we know before the issue occurred was there a hard landing or a crash that happened on your DJI Mavic Pro? In addition can you please try to check if the said DJI drone's firmware is on its latest on and can you also please try to calibrate the gimbal of the said DJI Drone for us to be able to isolate the issue? Thank you.
4-20 20:35
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