djiuser_HK2rSohl8tmF
New
United States
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I have spent the last 4 hours trying all the permutations of the suggestion posted the on the forums (and elsewhere) and can't get my brand new Air 2s to connect at all.
I have tried all three batteries, I have tried pairing/linking with my Pixel 4 attached to controller and with the controller alone, I have swapped out the USB cable, I have 'rotated' the usb. Nothing.
I do note that when the controller is supposed to be in pairing mode that the 4 green LEDs are supposed to flash in sequence. They do not, they all flash in unison, even after the 3 button combo press on the controller.
Any other suggestions before this goes back for a refund?
UPDATE: updated firmware on 2S to the July 27 2021 release, updated flight info; updated controller to latest. Controller now beeps and flashes in sequence while trying to link but never links. Noted small icon on the DJI Fly app above the Connection button in the lower right corner that appears to indicate that the controller is linked to the phone. This is a horrible customer service experience.
UPDATE 2: Have also confirmed that it does NOT work with an iPhone 8 running iOS 14 and using the provided Lightning connector. Same behavior: app shows that it is connected to the controller but refuses to link to the drone using the "connect" button on main screen, the "connect controller" link on the Camera View screen or the 3-button method on the controller. What a waste of time.
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