mavic mini return not right
664 8 2021-4-30
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KE8RAS
lvl.1
Flight distance : 427156 ft
United States
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i used care refresh to get a new mavic mini and it does not fly correctly
1 its loud
2 barely flies streight
3 the signal range is barely 100 ft
2021-4-30
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MM Pilot
Second Officer
Flight distance : 295161 ft
Germany
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Do you updated your dji flight app and the MM? Did you calibrate the compass and the IMU? Which frequency did u use, 2,4Ghz or 5,8Ghz?
2021-4-30
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KE8RAS
lvl.1
Flight distance : 427156 ft
United States
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MM Pilot Posted at 4-30 06:22
Do you updated your dji flight app and the MM? Did you calibrate the compass and the IMU? Which frequency did u use, 2,4Ghz or 5,8Ghz?

everything is calibrated and the frequency is sent to automatic
2021-4-30
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MM Pilot
Second Officer
Flight distance : 295161 ft
Germany
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KE8RAS Posted at 4-30 06:49
everything is calibrated and the frequency is sent to automatic

did you talk to the dji support?
2021-4-30
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KE8RAS
lvl.1
Flight distance : 427156 ft
United States
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MM Pilot Posted at 4-30 09:58
did you talk to the dji support?

im pretty sure they would want to replace it again and i don't wont to pay 49 for a new one
2021-4-30
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DJI Gamora
Administrator

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Hi, KE8RAS. Thanks for reaching out! We're sorry to read about the difficulties you're encountering. We suggest that you update or refresh your Mavic Mini's firmware via the DJI Assistant 2 For Mavic. Once done, perform both IMU and Compass calibration before doing a test flight.

2021-4-30
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MM Pilot
Second Officer
Flight distance : 295161 ft
Germany
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KE8RAS Posted at 4-30 15:42
im pretty sure they would want to replace it again and i don't wont to pay 49 for a new one

I have an idea. Make a video, set it on youtube and send the dji support the video link and a picture of your bill from the dji care refresh. Then the will see the failure and mayby they send you a new drone.
2021-5-1
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doglaboi
lvl.4
Flight distance : 766234 ft

Suriname
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So lemme get this straight....Uhmm, we already bought Care Refresh for $39 and when we send the drone back for a replacement we need to pay an additional $49 to get another one??
2021-5-1
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Guorium
Second Officer
Flight distance : 513061 ft
Australia
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Don't claim warranty issue under dji care
2021-5-1
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