hello I received the UPS tracking number, but when I tried it, it says it does not exist

Hi there. We've replied to your previous post here, thank you.

https://forum.dji.com/forum.php? ... &extra=page%3D1

Hi! I ordered my Mavic Mini Fly More Combo almost a week ago, but it says that UPS still hasn't received the package. I've been reading other threads, and some people have said that they received their products after 3 weeks to 3 months. I am concerned because I expected to receive it before the last week of May since I wanted to use it on my trip. If it comes late and I am not home, what am I supposed to do??

Order: 0019472568092

djiuser_gYyP5KC9PNxO Posted at 5-5 06:22
Hi! I ordered my Mavic Mini Fly More Combo almost a week ago, but it says that UPS still hasn't received the package. I've been reading other threads, and some people have said that they received their products after 3 weeks to 3 months. I am concerned because I expected to receive it before the last week of May since I wanted to use it on my trip. If it comes late and I am not home, what am I supposed to do??

Order: 0019472568092

Hi there, sorry for the inconvenience caused. I have forwarded your situation to our corresponding team to check and follow up. We'll keep you updated. Thanks.

DJI Natalia Posted at 5-6 01:58
Hi there, sorry for the inconvenience caused. I have forwarded your situation to our corresponding team to check and follow up. We'll keep you updated. Thanks.

Hi,
I was wondering if you could offer any updates regarding my case? Especially since it is rather time-sensitive.

cheno2002 Posted at 5-9 15:54
Hi,
I was wondering if you could offer any updates regarding my case? Especially since it is rather time-sensitive.

Sorry to have kept you waiting. I'll urge the team again. If there is an update, I'll get back to you soon.