Busker12
lvl.1
Flight distance : 165154 ft
United Kingdom
Offline
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DJI Stephen Posted at 5-4 20:37
Hello there Busker12. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try using a different recommended microSD card to see if the issue will still persist? In addition, kindly please connect your DJI Mavic Air 2 to your computer with the microSD card plugged in, turn it on, and check whether the microSD card can be detected by the computer. If it can't be detected, I would recommended for you to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to evaluate the said DJI drone and will give out the best resolution for this issue. Again I am sorry for the trouble and thank you.
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Thanks for the reply, I have spoken to dji support and they have advised me to return the drone to the place of purchase, which I have done. The replacement is all ok. |
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