Blur spot on Photos DJI Mavic Pro
422 1 2021-5-2
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ecentral
lvl.1

New Zealand
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Hi there.

I hope that I have posted to the right space to get a response.

I have noticed for last dozen flights that photos recorded as 3 bracket exposures all have a blurred spot top right.

I have cleaned the lens a couple of times and it looks spotless, even under a magnifying glass.

The only weird thing is that it does not turn up in video.... but anyway, I hope that someone can identify the problem and assist with what I do about it.

Thanks in advance.

Device specifics
DJI Mavic Pro Platnium
Purchased June 2020
Flights: 50 - 100
Photos: 400
Rough landings :-) 2

John

Full frame

Full frame

Zoom to fault

Zoom to fault
2021-5-2
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DJI Stephen
DJI team
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Hello there John. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try to refresh the firmware of your DJI Mavic Pro Platinum for us to be able to isolate the said issue. If the issue persists and since the said DJI drone had a hard landings before.  I would recommended for you to contact our DJI support team at https://www.dji.com/support for further assistance. We have a team that will do there best to evaluate the said DJI drone and will give out the best resolution for this issue. Again I am sorry for the trouble and thank you.
2021-5-2
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