I have DJI refesh good till 2021/08/31, DJI just replaced my firsh replacement under Refresh (CAS-6214838-S0X2J3), just how much time do I have to get DJI Refresh +, can I wait till 2021/08/30 to get the +

"If your DJI Care Refresh (1-Year Plan) has not yet expired, and there is at least one product replacement left, then you can purchase DJI Care Refresh +, which extends your replacement service for one more year as well as prolonging the warranty period of your product." If this is right I can wait till 2021/08/30 to get +

Then why did I get this message from DJI

"

Dear customer,

Your DJI Care Refresh will expire in 7 days.

But now with DJI Care Refresh you can extend your Care Refresh and
receive one more opportunity to replace your damaged DJI product as well
as extending your product’s warranty by 12 months.

Hi there, if your DJI Care Refresh will valid till 2021/08/31, you can wait till 2021/08/30 to get the DJI Care Refresh+. Before purchasing DJI Care Refresh +, ensure that the DJI Care Refresh (1-Year Plan) purchased for your aircraft is still valid and that there is at least 1 replacement left.

You can purchase the DJI Care Refresh+ (Phantom 4 Pro Series) via this website: https://store.dji.com/product/dji-care-refresh-plus-phantom-4-pro

Dog Man Posted at 5-6 06:52
Then why did I get this message from DJI

"

Just to verify, where did you get this message? Could you provide me with a screenshot of the email? I'd like to help you check it. Thanks.

DJI
www.dji.com
Only 7 days left till your DJI Care Refresh expires! Extend it for 1 more year!
Yahoo/Inbox

noreply. dji <noreply.dji@dji.com>
To:r_hogge@yahoo.com
Thu, May 6 at 9:15 AM
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Dear customer,

Your DJI Care Refresh will expire in 7 days.

But now with DJI Care Refresh you can extend your Care Refresh and

receive one more opportunity to replace your damaged DJI product as well

as extending your product’s warranty by 12 months.

Replacement or repair services will be provided for product damage caused

by a user error, accident, water damage or manufacturing defect.
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Apply Now

? 2021 DJI. All Rights Reserved

Dog Man Posted at 5-7 04:20
DJI
www.dji.com
Only 7 days left till your DJI Care Refresh expires! Extend it for 1 more year!

May I double confirm if you would have another drone that had bound to DJI Care Refresh, or only got the Phantom 4 Pro v2.0 bound to DJI Care Refresh? I will check this with the corresponding team.

Only the Phantom 4 Pro V2.0

Dog Man Posted at 5-9 03:54
Only the Phantom 4 Pro V2.0

Hi, I had sent you PMs and clarify your case, please check.