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DJI Flysafe database error
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djiuser_O8ILBMEYFFdh
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Any one ever fail to update due to error 5-2-4 when using DA2? The customer service ask me to return for repairing, and created a UPS ground shipping for me
I am wondering if there is any chance I don't need to do so.
5-11 15:23
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fans1fe56bfc
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How do I upload the new package?  I downloaded the new V2.1.1 and don't see anything new on DJI Assistant 2
5-11 15:24
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djiuser_O8ILBMEYFFdh Posted at 5-11 15:23
Any one ever fail to update due to error 5-2-4 when using DA2? The customer service ask me to return for repairing, and created a UPS ground shipping for me  
I am wondering if there is any chance I don't need to do so.

That would be a faulty Error code. Did you talk with DJI customer service via phone line?
5-11 15:30
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fans1fe56bfc Posted at 5-11 15:24
How do I upload the new package?  I downloaded the new V2.1.1 and don't see anything new on DJI Assistant 2

Wait, are you having issues with your FPV with any error? If not, don't update it. If you are having issues like us, just plug and play and it should detect your drone once you connect it to your pc, laptop.
5-11 15:32
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YonDel
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youtube.com/rtrrey Posted at 5-11 15:15
Ohhh crap buddy, are you the one who will do this test? I really don't want you to jump this building man, I preffer someone else.

Before you do so, take note of the fly safely data info from your settings in the goggles about info. Also the firmware info but you need to take that photo to post.

Ok. Im on my way. Ill take photos of steps.
5-11 15:40
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fans1fe56bfc
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youtube.com/rtrrey Posted at 5-11 15:32
Wait, are you having issues with your FPV with any error? If not, don't update it. If you are having issues like us, just plug and play and it should detect your drone once you connect it to your pc, laptop.

Yeah I got mine Saturday and have the Fly Safe Error
5-11 15:43
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fans1fe56bfc
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fans1fe56bfc Posted at 5-11 15:43
Yeah I got mine Saturday and have the Fly Safe Error

Also I just did whatever the update was still not resolved first drone ever this sucks
5-11 15:48
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fans1fe56bfc Posted at 5-11 15:43
Yeah I got mine Saturday and have the Fly Safe Error

OK perfect, turn on the app from your laptop or pc. Once you get a notification to attach your drone, turn on your drone then just plug it in and it should open up...
5-11 15:48
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fans1fe56bfc
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youtube.com/rtrrey Posted at 5-11 15:48
OK perfect, turn on the app from your laptop or pc. Once you get a notification to attach your drone, turn on your drone then just plug it in and it should open up...

Still throwing the error
5-11 15:51
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fans1fe56bfc Posted at 5-11 15:51
Still throwing the error

if you updated Saturday you stuck in the same boat as most of us here , were all waiting for dji to fix this (only people who updated from friday 5/7 to around 5/10) any one who did not update during this time is fine
5-11 15:53
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fans1fe56bfc Posted at 5-11 15:48
Also I just did whatever the update was still not resolved  first drone ever this sucks

This is your first drone? I am sorry my man, you will have to wait like us. You will get it up and running 100% just time is the issue right about now.
5-11 15:55
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fans1fe56bfc Posted at 5-11 15:51
Still throwing the error

At least you tried and not trying won't solve it. What if it did work, right?
5-11 15:56
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X64TNT Posted at 5-11 15:53
if you updated Saturday you stuck in the same boat as most of us here , were all waiting for dji to fix this (only people who updated from friday 5/7 to around 5/9) any one who did not update during this time is fine update to assistaint seems to have fixed what was causing problem days 7-9

So for now on, any update bro. Let's wait until we see things happen for any updates. I know also they will be putting a new feature on this camera for 24 fps which should be soon.
5-11 15:58
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youtube.com/rtrrey Posted at 5-11 15:48
OK perfect, turn on the app from your laptop or pc. Once you get a notification to attach your drone, turn on your drone then just plug it in and it should open up...

Almost home. Since this is a new drone and never been activated nor updated I think it might work due to the fact that it would e common sense for dji to remove the update from its servers and keep messing up people's drones.

What you think?
5-11 15:58
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YonDel Posted at 5-11 15:58
Almost home. Since this is a new drone and never been activated nor updated I think it might work due to the fact that it would e common sense for dji to remove the update from its servers and keep messing up people's drones.

What you think?

im pretty sure its fixed (as in not messing up more drones so u should be fine) but update it and let us know how it goes so other can know
5-11 16:00
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YonDel Posted at 5-11 15:58
Almost home. Since this is a new drone and never been activated nor updated I think it might work due to the fact that it would e common sense for dji to remove the update from its servers and keep messing up people's drones.

What you think?

That would be 50% chance, but hopefully they are monitoring this also for you. But take all the photos and documents to help us out.

Really appreciate this event, but I know you can return it. But I do wish it was that other guy to test it.
5-11 16:01
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youtube.com/rtrrey Posted at 5-11 15:56
At least you tried and not trying won't solve it. What if it did work, right?

No doubt... DJI you're killing me Smalls!!!!!!   
5-11 16:01
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X64TNT Posted at 5-11 16:00
im pretty sure its fixed (as in not messing up more drones so u should be fine) but update it and let us know how it goes so other can know

No problem. Lets see what happens.
5-11 16:02
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fans1fe56bfc Posted at 5-11 16:01
No doubt... DJI you're killing me Smalls!!!!!!

Just hang in there, I'm sure you will be posting later on from your crashed drone and that would suck also.
5-11 16:03
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5-11 16:05
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YonDel
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What i dont understand is why no one making vids about this issue? I know MAD did already but the high audience channels. Makes me think on who's bought and who's not.
5-11 16:19
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YonDel Posted at 5-11 16:02
No problem. Lets see what happens.

I'm going to take a wild guess for you. I think you will get that error, sorry to say...

I have this DJI tea bag feeling LOL...
5-11 16:19
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YonDel Posted at 5-11 16:02
No problem. Lets see what happens.

They may have a fail safe on the drone server that I'm guessing, the error they have may be in the system until it is replaced by a new one, this way nobody can delete it by accident. Correct me if I'm wrong and let's do this LOL...
5-11 16:22
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youtube.com/rtrrey Posted at 5-11 16:19
I'm going to take a wild guess for you. I think you will get that error, sorry to say...

I have this DJI tea bag feeling LOL...
LOL, i just finished removing stickers and connecting everything but haven't turned it on yet lol.

So people got this error even if they didn't connect the drone to assist via computer right? I got the fly error by connecting to my computer not by phone. It didn't even showed me an update in my phone. I found out once I downloaded the upgrade through my computer.

Just trying to make sense out of this before I touch the power button lol
5-11 16:57
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YonDel Posted at 5-11 16:57
LOL, i just finished removing stickers and connecting everything but haven't turned it on yet lol.

So people got this error even if they didn't connect the drone to assist via computer right? I got the fly error by connecting to my computer not by phone. It didn't even showed me an update in my phone. I found out once I downloaded the upgrade through my computer.

They got the error once they complete the update. Are you seeing the error now before the update? Not sure what you are saying, got food in my mouth.

I'm watching this show right about now, a show about some guy doing an update LOL....
5-11 17:05
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Not yet. The battery was 100% dead and goggles battery. I found that strange because last one I had was halfway full and every other drone i had in the past. This had absolutely nothing not even 1 light bar.

Waiting for charging and then powering up.
5-11 17:32
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YonDel Posted at 5-11 17:32
Not yet. The battery was 100% dead and goggles battery. I found that strange because last one I had was halfway full and every other drone i had in the past. This had absolutely nothing not even 1 light bar.

Waiting for charging and then powering up.

i think your going to be just fine *crosses fingers*
5-11 17:33
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YonDel Posted at 5-11 17:32
Not yet. The battery was 100% dead and goggles battery. I found that strange because last one I had was halfway full and every other drone i had in the past. This had absolutely nothing not even 1 light bar.

Waiting for charging and then powering up.

that isnt sounding right about the bat. I had my bat more than half way.
5-11 17:49
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Capain Dangerous Posted at 5-11 13:27
My Assistant app is now 2.1.3 after the update maybe a good sign.

Did you test the v2.1.3?
5-11 17:55
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djiuser_f8fM4yItAUGZ
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dont connect with dji assistant at laptop or macbook should be no problem,just update with phone dont use laptop or macbook
5-11 18:03
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kewlbean Posted at 5-11 17:55
Did you test the v2.1.3?

no,still same problem code 30064
5-11 18:03
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kewlbean Posted at 5-11 17:55
Did you test the v2.1.3?

is this on PC?v2.1.3 is for DJI Assistant 2 (Consumer Drones Series) not DJI Assistant 2 (DJI FPV series)
5-11 18:16
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djiuser_f8fM4yItAUGZ Posted at 5-11 18:03
dont connect with dji assistant at laptop or macbook should be no problem,just update with phone dont use laptop or macbook

Thats funny, 3 of us used the phone, then got the error. Please explain what is the difference?
5-11 18:24
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youtube.com/rtrrey Posted at 5-11 17:49
that isnt sounding right about the bat. I had my bat more than half way.

Something is wrong with this damn battery. Doesn't get charged all the way. Its been charging i tried trouble shooting it but it stops at 2 bars.
5-11 18:45
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YonDel Posted at 5-11 18:45
Something is wrong with this damn battery. Doesn't get charged all the way. Its been charging i tried trouble shooting it but it stops at 2 bars.

Looks like you have a smart bat that isn't smart. Faulty bat.. Did you get the fly more option? I meant more batteries?
5-11 18:51
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got the FPV on Thursday evening, never have  a chance to take off due to the flysafe error.  can't believe still no solution or fix from DJI. I guess that's what happen when only 1 company dominating the market.
5-11 19:33
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fans63b670c3 Posted at 5-11 19:33
got the FPV on Thursday evening, never have  a chance to take off due to the flysafe error.  can't believe still no solution or fix from DJI. I guess that's what happen when only 1 company dominating the market.

Yeah bud, waiting patiently with fly safely database update.
5-11 19:35
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update new firmware now
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5-11 21:38
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After hours of hard, sweaty research, I sensationally found out that the database is actually not called fly safely!

it´s called fly safe! Nothing for ungood (as my compatriots use to say)

I think DJi made some adjustments to the file type or the compression type of the database file. When the "new" fly safe database was released, the software application on the cell phone or PC (Assistant v2.1.0) may not have been adjusted accordingly. The app could not unpack properly or implement the file normally on the device. the fly safe database is therefore probably not readable for the firmware. As a result, the software update for the client app came too late (or the database too early). It seems that all those who updated the FlyApp or Assistant 2 first have no problems with the database update. The PC or phone app is probably not able to delete the faulty installation and can not simply start a new update. Something like that would make sense to me. Dji would then have to release a new version of the client app with a fix for the problem. Hope you guys have high load of patience, that might take a while... I´m done with it for now and will check this forum again at the earliest at the weekend.
5-11 21:39
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youtube.com/rtrrey Posted at 5-11 18:51
Looks like you have a smart bat that isn't smart. Faulty bat.. Did you get the fly more option? I meant more batteries?

No I didn’t. I wanted to test this FPV out first before I threw several more hundreds on the fly more pack. I’m going first thing in the morning to exchange. I left it charge for a while and nothing. And looks like it discharges after an hour left alone. Damn if it’s one thing it’s another.
5-11 21:43
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