Raf_IZ0QWM
First Officer
Flight distance : 1640843 ft
Italy
Offline
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DJI Gamora Posted at 5-9 00:37
Hi, Lionel MOLLARD. Thanks for reaching out and posting your concern. Our apologies to read about the difficulties you're encountering. Please recharge your battery and refresh the aircraft's firmware via the DIJ Assistant 2. Once done, kindly perform another test to verify if the issue has been resolved.
Hi DJI Gamora,
I thank you for the answer.
As you can see this bug is rather strange and I would ask you to pass the information on to the development team.
By carefully reading the information reported by users, it seems to happen suddenly without any firmware update being done.
Then the user tries to fix by re-updating the firmware without success.
I would focus on looking for the problem in something that is outside the individual user's drone but something that has changed outside.
For example, does the fly safe database have a separate update type?
Many users report similar errors on other DJI drones such as FPV as well.
Also, very importantly, if the GPS doesn't pick up (indoors) it is possible to take off.
That's why I talked about the flysafe database which is common to all and which is taken into account when the GPS is active.
I am very sorry to write these tips, but when the same problem occurs to multiple users almost at the same time, it is more likely that the cause is to be found in something in common. |
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