Chuck Campfield
Second Officer
Flight distance : 422549 ft
United States
Offline
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sduck Posted at 5-11 17:47
I don't have any of these problems with my relatively new air 2S. But I've been watching this thread, and several others like it, both here and on facebook and reddit. And having asked a number of people who have had the error 30064 issue, the common thing seems to be that they all did their updates using the DJI Assistant app (mac or windows - haven't seen any correlation between which it is). Those who have activated and updated their drones using the DJI Fly app wirelessly have not had this issue. Personally, mine hasn't touched the DJI Assistant app yet, and won't for a while, until I'm sure this has been fixed.
So - if you have a new drone, go ahead and activate it and update it, but don't use the Assistant app!
That’s what I’ve posted:
I am also using the Smart Controller and I'm able to fly without any issues following the Flysafe update done via the Smart Controller (not DJI Assistant 2). After reading nearly all the posts in this 5-page thread there seems to be 2 factors that are common to most everyone who's getting the Code: 30064 Error message:
1. They installed the Flysafe update using DJI Assistant 2 (as recommended by DJI).
2. They are using the standard controller (the one DJI sends with the aircraft).
I'm just making this observation in the hopes that it will provide some additional information to assist DJI with troubleshooting this issue. I'm also interested to know if there's anyone here getting the error who did not use the DJI Assistant 2 to install the Flysafe update and/or is using the Smart Controller.
I'm running the following:
Flysafe Database: 01.00.01.21
Aircraft FW: 02.04.1640
Smart Controller FW: V01.01.0040
DJI Fly: V1.4.0
I hope this information helps DJI with getting everyone back up and flying asap. |
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