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Mavic Mini & Samsung S21
1254 7 2021-5-9
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KyleWilliamson
lvl.1
Canada
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Im having an issue with my Mavic Mini Live Video on my Samsung S21.

I download the DJI Fly app (and updated it) onto my new Phone and connected my phone to the RC and then connected to my drone. The live video wasn't showing, but when I took a picture it showed up in my library. All the functions work, it can fly, gymbal will move and settings can be changed. Just no Live Video.

I connected my old phone (Samsung A70) the same way as my new phone and the video was showing up on the A70.

Im just confused as to why it won't show up on a newer phone.

Anyone have any insight on the issue? I'd greatly appreciate the help.

Thanks, Kyle.
2021-5-9
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DJI Gamora
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Hi, KyleWilliamson. Thanks for reaching out! Please check if the DJI Fly you have installed is already in the latest version. For Android devices, you can download the installer here: https://www.dji.com/downloads/djiapp/dji-fly

If the problem continued, please let us know if there's any error or warning prompting in the DJI Fly. Uploading a screenshot might help.

2021-5-10
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KyleWilliamson
lvl.1
Canada
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DJI Gamora Posted at 5-10 00:04
Hi, KyleWilliamson. Thanks for reaching out! Please check if the DJI Fly you have installed is already in the latest version. For Android devices, you can download the installer here: https://www.dji.com/downloads/djiapp/dji-fly

If the problem continued, please let us know if there's any error or warning prompting in the DJI Fly. Uploading a screenshot might help.

Ok I'll give that link a try when i get home from work.

Here's what i have for screen shots. No errors.

This is a screen shot with my new phone of the app. (Running fine, just no live feed)

The picture with the controller is my old phone working fine.

But ill let you know how it turns out when i get home, thanks for your help.
Screenshot_20210509-130319.jpg
20210509_130659.jpg
2021-5-10
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jonny007
lvl.4
Germany
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Old subject ... don't use the actual flyapp, install 1.3.0 from https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-fly/
2021-5-10
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KyleWilliamson
lvl.1
Canada
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jonny007 Posted at 5-10 04:21
Old subject ... don't use the actual flyapp, install 1.3.0 from https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-fly/

Thanks Jonny007, ill give that link a try. Appreciate it.
2021-5-10
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Dracu
lvl.1

United Kingdom
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Hi Kyle, I have the same issue with the DJI Fly app, after updating from version 1.3.0 to 1.4.0 I lost the live stream from the drone.
2021-5-10
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KyleWilliamson
lvl.1
Canada
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Dracu Posted at 5-10 13:56
Hi Kyle, I have the same issue with the DJI Fly app, after updating from version 1.3.0 to 1.4.0 I lost the live stream from the drone.

I tried the link that Jonny007 gave me in a previous post and it worked. I downloaded the older version 1.3.0. and it works fine.

Thanks for the link Jonny007
2021-5-13
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hathaway.d
New
United States
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I had the same issue with my Samsung S21 Ultra 5G.  I was offered a new DJI app this morning, and it has resolved the issue.  It is 1.4.8
2021-7-31
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