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Mini 2 doesn't create panorama photo(s)
965 24 5-9 10:24
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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Hi,

I bought a new DJI mini 2 this weekend and took some panorama photo's. However, when I go to my album, I can see the pictures there, but I can't download them to my phone. They remain at 0%, and the app doesn't seem to want to create the panorama picture either - just remains at 0%. Whenever I take a new one, the first time I click on generate it gets to 50% and than stops - every time I try it after that, it just remains at 0%. Of course this is quite annoying, can someone help me with this?
5-9 10:24
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JohnDG
Captain
Flight distance : 723694 ft
Malaysia
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hi Apophis,

did you put a SD card in your mini2?

You should be able to get them direct from that sd card.
5-9 20:56
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DJI Stephen
Super Moderator

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Hello there Apophis. I am sorry for the trouble this has caused and thank you for reaching out. As posted above kindly please insert and check the SD card on your DJI Mini 2 for us to be able to isolate the said issue. For reference I will post the list of supported SD card for the DJI Mini 2. Thank you.

5-9 21:04
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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Yes the pictures are on my SD card, but that doesn't solve the problem. I want to download the pictures directly from my mini on my phone. I read that the mini can auto-generate and stitch those pictures, for example in the 'sphere' function. On my SD card, I just have the individual pictures. So the problem is not that I don't have the pictures (yes they are on my SD card), the problem is that the mini doesn't seem to generate them into one picture and also doesn't seem to be able to send them to my phone.
5-9 21:58
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AlexanderK
Second Officer
Flight distance : 748711 ft
Netherlands
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I think it is your phone that has to generate the pano not the drone itself. So... do you use a phone that is supported? Also maybe fresh install the app etc can help
5-9 22:55
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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AlexanderK Posted at 5-9 22:55
I think it is your phone that has to generate the pano not the drone itself. So... do you use a phone that is supported? Also maybe fresh install the app etc can help

I have a Samsung S10+, so I can't imagina that being the problem. I've only just installed the app right from the DJI website, so again would be weird that this would be the problem. It worked fine after the first flight (was able to create 2 panorama photo's on my phone), but after that - nothing any more. Always to 50% at first try, freezes, and after that remains at 0%. Really annoying
5-9 23:23
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AlexanderK
Second Officer
Flight distance : 748711 ft
Netherlands
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Apophis Posted at 5-9 23:23
I have a Samsung S10+, so I can't imagina that being the problem. I've only just installed the app right from the DJI website, so again would be weird that this would be the problem. It worked fine after the first flight (was able to create 2 panorama photo's on my phone), but after that - nothing any more. Always to 50% at first try, freezes, and after that remains at 0%. Really annoying

It just helps to give that kind of info when having problems.
5-10 00:16
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SuperWinnieperruna
Second Officer
Spain
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it happened to me sometime ,, after play with the microsd and the drone using the app it will generate it ,,, suddenly you will find it on the DJI Fly app but remember navigate on the gallery meanwhile the microsd is inside the drone
5-10 01:30
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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Thanks for the suggestions, but it doesn't change anything I'm afraid. I can see the pictures on the SD card, I just can't generate them
Screenshot_20210510-173754.jpg
Screenshot_20210510-173742.jpg
5-10 07:34
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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Nobody who has any idea what to do?
5-11 10:32
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SuperWinnieperruna
Second Officer
Spain
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did you try a CHKDSK of your microsd?  it's maybe something corrupted
5-11 23:29
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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Yes, the microSD seems fine. The weird thing is that it did work after my first flight (i was able to create two panorama pictures), but after that it stays always at 0% with every new one I make . You can see it on the first picture: the last two pictures are downloaded and created, the pictures on the top row are not.
5-12 02:38
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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I still have the same issues. I think it must be a problem with the DJI Fly app comptability with the Samsung Galaxy S10+
The app doesn't download and/or create the panorama pictures - the creating goes maximum to 50% and then freezes.

How can the comptability issues with the samsung galaxy S10+ be fixed?
7-28 07:24
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DGDroner
lvl.1

United States
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It probably wouldn't hurt to double check your memory on your phone and SD card. If they are close to full it may not be able to process the file size. Just a thought.
7-28 07:54
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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Both are close to empty but thanks for suggesting. I've contacted DJI support, they are going to look into it. Seems to be a problem
7-28 07:56
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Bashy
Captain
Flight distance : 1437457 ft
United Kingdom
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Have you tried that little flash icon, top right?
7-29 19:34
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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Doesn't make a difference, the problem is the generating of the panorama's - not so much the downloading
7-30 02:23
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MySky
First Officer
Flight distance : 162602 ft
Germany
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It is a general problem. The M2 cannot create panos or 360 by it self like MA2. If you see a stiched picture in the FlyApp it has been generated by the FlyApp in lores.
If you want to have a hires pano or 360 you need to download all pictures on another device and need to use a 3rd party app to create panos or 360's.

I was also very disapointed as i discovered that the M2 is not able to do any complete pano or 360.
7-30 03:17
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jweaver
Second Officer
Flight distance : 47664 ft
France
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Same here.. When I did my first Pano/360 tests I was surprised to find that the DJIFly app had a 360 image.. but the Panoramas were just a collection of photos.

I reported this here and no-one offered any help or explanation.

Since then I have done further tests and 360s are generated every time, but I have never seen a Panorama.. So I came to conclusion that the app simple doesn't (can't?) generator panaormas and now used 3rd party software instead to do it.
7-30 08:08
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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Thanks for the feedback. What 3rd party software do you use to generate 360 panorama's?
8-2 01:49
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Andre vd Weide
Second Officer
Flight distance : 491493 ft
  • >>>
Netherlands
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i use panoramastudio 3d pro you can try for free but wil bee watermark on it
8-2 02:51
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djiuser_KpwoCTnQ2ejn
lvl.1
United States
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I am having this exact same problem.  the picture is there *in the app... when I click the download icon it starts to generate and freezes... only to go to 50% generate or 0% this is VERY irritating and has cost me several great photos... what is the solution?  please help
10-9 14:04
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djiuser_KpwoCTnQ2ejn
lvl.1
United States
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Apophis Posted at 5-9 21:58
Yes the pictures are on my SD card, but that doesn't solve the problem. I want to download the pictures directly from my mini on my phone. I read that the mini can auto-generate and stitch those pictures, for example in the 'sphere' function. On my SD card, I just have the individual pictures. So the problem is not that I don't have the pictures (yes they are on my SD card), the problem is that the mini doesn't seem to generate them into one picture and also doesn't seem to be able to send them to my phone.

hi.. i am having this exact problem... what was the solution you found.  My sphere photos will not generate on the app and transfer from the drone to the gallery
inbound1495928870379812171.jpg
10-9 16:26
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Johnny_J
Second Officer

Austria
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I've also experienced the creation of pano and sphere be very unstable. One thing that always work however:
Go to skypixel.com, create an account first time (or login after that). Download your pictures to the same device. Click on the Upload button to the top right and choose what you want to upload. Skypixel will convert your pictures to the desired format and store it there. You can then share a link to the work.


10-10 01:21
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Apophis
lvl.2
Flight distance : 22687 ft
Belgium
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FYI: still haven't got a solution myself...
10-10 09:14
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