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Spark Fly Away
289 3 5-9 10:37
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finn604
lvl.1
Flight distance : 14108 ft

United Kingdom
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Flew 20-30 Meters And it took Off and lost controlle Immediately after Update for airspace the Gps stopped working and Cant Be tracked.
5-9 10:37
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DJI Natalia
Administrator

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Hi there, I'm sorry to hear about the accident with your drone. If the drone is still within the warranty period, please contact our support team via http://www.dji.com/support to open a case and apply for data analysis. The proper solution will be provided. Thanks.
5-9 19:52
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djiuser_VyFKVqSD5XGR
lvl.1

Italy
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hi could you drop your link again, it is not displayed for me.
thanks in advance
5-13 09:14
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DJI Natalia
Administrator

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djiuser_VyFKVqSD5XGR Posted at 5-13 09:14
hi could you drop your link again, it is not displayed for me.
thanks in advance

Hi there, may I know the specific issue that you encountered? You also can contact our support team via this link: https://www.dji.com/it/support

Thanks.
5-13 19:13
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