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DJI Pocket 2 - Mimo App BUG [Video Preview] *Resolved
248 4 5-9 22:53
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AlexIsLostAgain
lvl.1
Flight distance : 91880 ft
Cyprus
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I've recently purchased the dji omso pocket 2 , along with it i did download the mimo app on my Android Samsung Galaxy s10+. Everything seemed to be working fine until i tried to preview one of the videos i shot through the mimo app. The images and panorama work fine when previewing , however whenever i  select a video to preview through the app the following things take place: 1.Mimo app turns black
2.Dji pocket 2 screen turns on ( while being plugged onto my mobile device)
3.Mimo app returns to home displaying 'The device has been disconnected'
4. Dji pocket 2 screen goes to video preview of the selected clip through the mimo app
5.Dji pocket 2 re-connects to mobile phone
6.Dji pocket 2 screen turns black
7. Mimo app detects pocket 2 and switches to the pocket 2 camera mode




Did anyone else have a similar issue ? Is it the compatibility with the samsung galaxay s10+ series ? or is it the .LRF files that the android or the mimo app fail to load due to enconding issues?

**ResolvedSolution:
It appears that the google play store (for Android) has an outdated version of the dji Mimo App. To fix this issue you have to directly navigate to the Dji website - DJI Download Center - Mimo app page ( https://www.dji.com/downloads/djiapp/dji-mimo) and directly download the .apk file of the app and install it on your android device.

I've formated my SD card prior to using it on the dji pocket 2 , and formated it again after having this issue, i also went to the dji pocket 2 settings and pressed on format and even uninstalled the mimo app and re-installed it. Nothing seems to resolve this issue , if anyone has any additional information i would really appreciate your guidance.





5-9 22:53
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HGDC84
lvl.4
Finland
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Did you install the Mimo app from Google Play store or from DJI's own website? According to some sources, it should be downloaded and installed from DJI's own site, as the Google Play Store version might be outdated.
5-10 02:27
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AlexIsLostAgain
lvl.1
Flight distance : 91880 ft
Cyprus
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HGDC84 Posted at 5-10 02:27
Did you install the Mimo app from Google Play store or from DJI's own website? According to some sources, it should be downloaded and installed from DJI's own site, as the Google Play Store version might be outdated.

That worked for me , thank you so much!
5-10 07:34
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Aavalaakso
First Officer
Finland
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DJI cannot update MIMO anymore to the Play Store since 2021. Everyone must install the latest version from DJI website. MIMO app once told this when opened the app. I think that notice did not to go all MIMO users..

Apple users do not have this problem.
5-10 08:14
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DJI Stephen
Super Moderator

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Hello there AlexIsLostAgain. I am sorry for the trouble this has caused before and it is great to know that you were able to sort said the issue. Have a safe and a happy filming always.
5-11 21:29
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