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Black screen with dji fly 1.4.0 and Galaxy S21
1545 13 2021-5-10
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fabga64
lvl.2

Italy
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I have galaxy S 21 (Android 11)  e Mavic Mini . I have installed dji fly 1.4.0 but when i connect drone i don't see the cam on my screen.
the camera is working properly  infact take video and picture but it's impossible drive drone without video.
2021-5-10
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DJI Stephen
Super Moderator
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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please check if the DJI Fly application that you have installed is already in the latest version. For Android devices, you can download the latest DJI Fly application from this link  https://www.dji.com/downloads/djiapp/dji-fly . Kindly please keep us posted for further assistance. Thank you.
2021-5-10
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DAFlys
Captain
Flight distance : 56536581 ft
United Kingdom
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fabga64 if you search the forum you'll find a lot of people with this issue.
2021-5-10
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DowntownRDB
Captain
Flight distance : 525 ft
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United States
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I think this issue is only occurring on Galaxy S21s that have an Exynos processor.  Works great on my S21 but it has a Snapdragon processor.  This same type issue occurred when S10 first came out with Exynos processors also.
2021-5-10
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fabga64
lvl.2

Italy
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DowntownRDB Posted at 5-10 06:36
I think this issue is only occurring on Galaxy S21s that have an Exynos processor.  Works great on my S21 but it has a Snapdragon processor.  This same type issue occurred when S10 first came out with Exynos processors also.

i have an S21 with exynos 2100 chipset
2021-5-11
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fabga64
lvl.2

Italy
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I have galaxy S 21 (Android 11)  e Mavic Mini . I have installed dji fly 1.3.0 and camera is working properly
.
2021-5-11
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DowntownRDB
Captain
Flight distance : 525 ft
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United States
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fabga64 Posted at 5-11 00:05
I have galaxy S 21 (Android 11)  e Mavic Mini . I have installed dji fly 1.3.0 and camera is working properly
.

Nice, glad you found a work around.
2021-5-11
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CurtMiller66
lvl.1

United States
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I'm having the same issue with my S21.  Camera works and takes video but all I get is a black screen.  Tried to find the 1.3.0 version of Fly but everything points to 1.4.0.  So, my mini looks great on my desk but is not safe to fly. Have the SM-991U1 with Exynos CPU and Snapdragon chipset.  Really frustrated.
2021-5-11
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CurtMiller66
lvl.1

United States
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And as a side note, just went to the support page and found the following:
Recommended devices

Android Version V 1.4.0
Requires Android 6.0 or above.
Samsung Galaxy S21, ...

So the phone is supposed to be supported.  I have the small version, not one of the larger ones.
2021-5-11
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fabga64
lvl.2

Italy
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CurtMiller66 Posted at 5-11 11:28
I'm having the same issue with my S21.  Camera works and takes video but all I get is a black screen.  Tried to find the 1.3.0 version of Fly but everything points to 1.4.0.  So, my mini looks great on my desk but is not safe to fly. Have the SM-991U1 with Exynos CPU and Snapdragon chipset.  Really frustrated.

https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-fly/
try this link apk mirror
2021-5-12
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fabga64
lvl.2

Italy
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fabga64 Posted at 5-12 02:08
https://www.apkmirror.com/apk/dji-technology-co-ltd/dji-fly/
try this link apk mirror

and install dji fly version 1.3
2021-5-12
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CurtMiller66
lvl.1

United States
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The 1.3 version does fix the problem for me.
2021-5-13
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fabga64
lvl.2

Italy
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CurtMiller66 Posted at 5-13 04:49
The 1.3 version does fix the problem for me.

WHAT TYPE OF S21 DO U HAVE? I HAVE AN S21 STANDARD EXYNOS 2100 CHIPSET ARM8-A PROCESSOR
NO S21 ULTRA AND THIS VERSION WORK PERFECTLY.
2021-5-13
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Camilo Rodrigue
lvl.1

United States
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fabga64 Posted at 5-11 00:00
i have an S21 with exynos 2100 chipset

Same for me, there is a problem that dji should resolve to allow S21 Ultra Phones works with this processor
2021-10-24
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