elasmomark
New
Flight distance : 227946 ft
United States
Offline
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Just purchased the Air 2S last weeK (5-7-21), it will not pair/connect with the Smart Controller.
I have updated the smart controller DJI Fly app with no luck in resolving the pairing issue after selecting Air 2S option in the aircraft management menu.
When trying to connect, the drone goes into a yellow light flashing mode on the rear propeller legs while trying to connect after receiving the beep tones after a four second button depression. The pairing mode times out after a minute with no connection. I am unable to add the drone to the aircraft management sub directory either. Repeated efforts/emails to Tech Support to get DJI to respond to this specific issue have gotten me nowhere, with DJI not providing any insight or solution. This drone has not even had a single flight, thus haven't even been able to purchase Care Refresh for it. This is my third DJI sUAS. Lost a Mavic Air 2 in a flyaway event. After which I purchased a replacement for the Mavic Air 2 and the above mentioned Air 2S.
Anyone have a solution for this problem?
Thanks all!
Mark
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