DJI Stephen
DJI team
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Hello there sayedbayom. I am sorry to read and to know that you are having issues with your DJI Mavic Air and thank you for reaching out. Would it be possible if the said DJI drone experienced any hard landing or a crash before? You may try to refresh the firmware of your aircraft once again using the DJI Assistant 2, recalibrate the IMU and compass as well as the gimbal to see if there will be changes. The DJI Assistant 2 can be download using your computer and by clicking this link: https://www.dji.com/mavic-air/info#downloads. If the issue persists, we highly recommend contacting our DJI support team at for further evaluation of the said unit. Thank you. |
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