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DJI mini 2, Error 40011
325 5 5-25 06:15
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Aleksandr977
lvl.1
Flight distance : 14262 ft
Russia
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Code 40011, При этом стабилизатор работает нормально. Как избавиться от этой ошибки?
20210525151828.jpg

Code 40011

Code 40011
5-25 06:15
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi, there. Please follow the steps below to troubleshoot:
1. Please note to remove the gimbal protective cover and restart the aircraft;
2. If the App isn't the latest version, please upgrade the App to the latest version;
3. Please remove the SD card from the aircraft if there is one, and perform gimbal calibration in App Settings>Control;
4. It is recommended to upgrade the firmware to the latest version.
5-25 19:17
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Aleksandr977
lvl.1
Flight distance : 14262 ft
Russia
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DJI Mindy Posted at 5-25 19:17
Hi, there. Please follow the steps below to troubleshoot:
1. Please note to remove the gimbal protective cover and restart the aircraft;
2. If the App isn't the latest version, please upgrade the App to the latest version;

Hi, there. All the items were completed, but it didn't help
5-26 18:43
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DJI Mindy
Administrator
Flight distance : 7 ft
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Aleksandr977 Posted at 5-26 18:43
Hi, there. All the items were completed, but it didn't help

Hi, Aleksandr. In this case, we recommend that you send an email to support@dji.com to start a case and send the drone back for evaluation and repair.
5-26 22:31
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djiuser_nO2RdSW5BSUg
Second Officer
Flight distance : 10125558 ft
Poland
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DJI Mindy Posted at 5-26 22:31
Hi, Aleksandr. In this case, we recommend that you send an email to  to start a case and send the drone back for evaluation and repair.

Unfortunately, as long as there is no firmware that will perform the full calibration of the gimbal, it is not possible to fix the problem. The website probably lists the gimbal and motherboard anyway. This is what they did with my drone, even though the error appeared after the software upgrade.
5-29 08:23
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Aleksandr977
lvl.1
Flight distance : 14262 ft
Russia
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djiuser_nO2RdSW5BSUg Posted at 5-29 08:23
Unfortunately, as long as there is no firmware that will perform the full calibration of the gimbal, it is not possible to fix the problem. The website probably lists the gimbal and motherboard anyway. This is what they did with my drone, even though the error appeared after the software upgrade.

Yes, thank you, I see
5-29 18:46
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