loic92
lvl.1
France
Offline
|
DJI Stephen Posted at 5-25 19:48
Hello there loic92. I am sorry for the trouble this has caused and thank you for reaching out. Before this issue happened was there a hard landing or a crash that happened to your DJI Mavic Pro? Do you notice if the gimbal itself shakes when you turn on the said DJI drone? Kindly please check if there is anything, e.g. dust or debris, stuck in the gimbal, try to clean it out if so. Besides, you may try to refresh to the latest firmware for the said DJI drone via DJI Assistant 2. If the issue persists, you can contact our DJI support team at https://repair.dji.com/repair/index and send the said DJI drone in for diagnosis. Thank you.
Good afternoon Stephen.
The drone did had a hard landing about 2 years ago but nothing since. And it got checked and was good to be used.
Another issue I encounter is the camera going in full "crazy mode" going up and down then up and down then crooked. I havent wait to see what happen next and I always bring back the drone using the map. |
|