Today have i update the fly app on my dji smart controller.
Now have i a probleem that the fly app every 5 minutes crash and starting again

Can jou look for this problem?

Thank you

It's a buggy update. Revert to version 1.4.0 and all will be well. When I'm asked to upgrade (over and over) I cancel it. You can delete the current version by going to setting>apps and select the Fly app. You'll find an option to delete it, then 1.4.0 will replace it.

arizona mavic flyer Posted at 5-27 11:26
It's a buggy update. Revert to version 1.4.0 and all will be well. When I'm asked to upgrade (over and over) I cancel it. You can delete the current version by going to setting>apps and select the Fly app. You'll find an option to delete it, then 1.4.0 will replace it.

Thank you.
I have set the old version back

databreaker Posted at 5-27 11:34
Thank you.
I have set the old version back

Great. Now if only DJI will get us a working version beyond 1.4.0.

Hi, databreaker. Thanks for reaching out and we're sorry to read about the difficulties you're experiencing. To assist you further and check the issue you have submitted, please connect the DJI Smart Controller to a desktop/laptop and go to DJI > dji.go.v5 path file to look for the log folder of the DJI Fly. Kindly upload the files to either DropBox or GoogleDrive then forward the link here. Thanks and looking forward to your response.

DJI Gamora Posted at 5-28 00:24
Hi, databreaker. Thanks for reaching out and we're sorry to read about the difficulties you're experiencing. To assist you further and check the issue you have submitted, please connect the DJI Smart Controller to a desktop/laptop and go to DJI > dji.go.v5 path file to look for the log folder of the DJI Fly. Kindly upload the files to either DropBox or GoogleDrive then forward the link here. Thanks and looking forward to your response.
[view_image]

Why are you asking your customers for this information over and over again?  It is well-known and widely reported that the 1.4.2 update has caused numerous issues such as the one reported by the OP and the screen freeze issue reported in several other threads on this forum and others.  We are not beta testers, we are paying customers. The 1.4.2 update is so buggy, especially with your own smart controller that I can’t even fly my new Air 2S.  Please ask your engineers to properly test for these reported issues and push out an update that resolves them.

Chuck Campfield Posted at 5-28 14:07
Why are you asking your customers for this information over and over again?  It is well-known and widely reported that the 1.4.2 update has caused numerous issues such as the one reported by the OP and the screen freeze issue reported in several other threads on this forum and others.  We are not beta testers, we are paying customers. The 1.4.2 update is so buggy, especially with your own smart controller that I can’t even fly my new Air 2S.  Please ask your engineers to properly test for these reported issues and push out an update that resolves them.

Exactly. Just fix it.

Chuck Campfield Posted at 5-28 14:07
Why are you asking your customers for this information over and over again?  It is well-known and widely reported that the 1.4.2 update has caused numerous issues such as the one reported by the OP and the screen freeze issue reported in several other threads on this forum and others.  We are not beta testers, we are paying customers. The 1.4.2 update is so buggy, especially with your own smart controller that I can’t even fly my new Air 2S.  Please ask your engineers to properly test for these reported issues and push out an update that resolves them.

I have to agree with this. We are NOT your beta testers. We paid a lot of money to use your products.

These bugs are very easy to find with even the most minimal QA testing and it clearly shows a lack of adequate testing on the DJI side before pushing out these buggy messes.

DJI Gamora Posted at 5-28 00:24
Hi, databreaker. Thanks for reaching out and we're sorry to read about the difficulties you're experiencing. To assist you further and check the issue you have submitted, please connect the DJI Smart Controller to a desktop/laptop and go to DJI > dji.go.v5 path file to look for the log folder of the DJI Fly. Kindly upload the files to either DropBox or GoogleDrive then forward the link here. Thanks and looking forward to your response.
[view_image]

this is te link to my log
i hope to find the issu

https://drive.google.com/drive/folders/18F12nFGYHCnhsYfstFUgb6OEhWu9sveh?usp=sharing

databreaker Posted at 5-30 01:39
this is te link to my log
i hope to find the issu

Thanks for going the extra mile, as it will benefit us all in the long run.