When I turn it on, the pan motor (the one attached to the handle) repeatedly slams itself against the thing that stops it from doing full circles. Its as if  it is trying to have the camera face backwards. Does anyone know how to fix this?
Thanks
Eric

Hello there Eric. I am sorry to know that you are having this issue with your DJI Osmo Mobile 3. May we know what is the model of the mobile device that you are using please and can you please try to post a short video showing the said issue for us to see and assist you further? Thank you.