DJI Susan
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seanlark Posted at 5-31 12:55
thanks Stephen - I have read that or a similar response to others who have had this issue i.e. 'Battery swelling is basically caused by to much heat, vast changes in temperature and/or moisture getting into the battery itself. The lifespan and condition of the battery will depend on the totality of how it was used and stored.' Sorry, as I explained, neither of those causes can possibly apply here due to the way they have been cared for/stored; my gear is in mint condition after two years. I have a wide variety of camera and other electronic gear much using similar batteries etc., all used for countless years with NO ISSUES. Quite clearly DJI produced a lousy product (batteries) here at immense expense to users and now simply expect us to wear it.
Thanks to Marty for reply - also read that elsewhere and as it turns out that is precisely the practice I have been following i.e. allowing them to discharge to about 50% and then re-charging and taking care not to 'over-charge'.
Sorry for the case, I understand your frustration. You may send pictures of the swollen battery and the serial number of it to our support via email at http://www.dji.com/support for further verification and assistance. |
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