I just purchsed an alcatel hotspot. My pocket 2 will connect to the hotspot network but when I try to start the live stream I get an error "Starting Livestream Failed"
1. Check Network Connection


It works if I connect to my home network or my phone hotspot.
The hotspot works with my phone and my Macbook pro.
It has data connection.

Hi, fansfd360553. Thanks for reaching out! Please confirm whether the problem persists when connecting to a mobile device's hotspot or a different hotspot. If your Alcatel hotspot does have an option to change the frequency band, it is suggested to switch and see if that would resolve the issue.