Cannot install Go 4 app on crystal sky
1939 1 2021-6-1
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infodougmac.com
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Flight distance : 4407480 ft
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United States
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Hi,
I sent my crystalsky in to DJI for service. I got it back and the go 4 app is missing.

I missed the hours for tech support so I’m asking for help here.

I tried downloading from the crystalsky monitor and I downloaded on my computer to a card then tried installing both on the monitor.

Both failed to install. Does anyone have any ideas how I can get a new version of the Go 4 app installed so I can fly tomorrow?  

Thank you,
Doug
2021-6-1
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DJI Gamora
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Hi, infodougmac.com. Thanks for reaching out! There's a dedicated version of the DJI GO 4 for the CrystalSky. We recommend that you update your CrystalSky's firmware to v03.00.02.00 and see if it can be resolved. The update file and instructions are available here: https://www.dji.com/crystalsky/info#downloads
2021-6-2
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